MyDiabetesReviews of mydiabetes.health

3.91,564 reviews
Personal Care

MyDiabetes

About MyDiabetes

A personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!

MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: mydiabetes.health
Website: mydiabetes.health
Category: Personal Care
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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MyDiabetes reviews

1,564 approved reviews, newest moderated first

Lisa R.
May 21, 2025
My doctor cares and so do I
My doctor started me on an e-glucose monitoring program however knowing the number is different than being able to know what contributes to the number so that I can modify behavior overtime. MyDiabetes is supporting me storing details and providing data analysis trends to aide me in managing my lifestyle for improved diabetes outcomes.
Response from MyDiabetesMay 27, 2025
Thank you for sharing your experience! We're happy to hear that MyDiabetes is helping you go beyond just tracking numbers by providing insights and trends to better manage your lifestyle. Supporting your journey toward improved health is what we’re here for!
Tonya Whitaker M.
May 21, 2025
I signed up for 7 day trial service and…
I signed up for 7 day trial service and paid for 9.50. Then I started getting small charges on my account, .94, .19 then 46.90. I did not approve of these charges, I only signed up for the 7 day trail. When I contacted the customer service, they told me that they were not giving me my money back but did cancel my service. I only signed up for 7 days. I do not want to do business or trust a company that has hidden charges on sign ups. Beware before doing so.
Response from MyDiabetesMay 27, 2025
We’re sorry to hear about your experience and understand your frustration with the unexpected charges. We take billing concerns very seriously and appreciate your feedback. However, we'd like to note that our subscriptions are set to automatically renew if not canceled, which is the reason your subscription was renewed and you were charged. If you'd like us to investigate your case further, let us know at [email protected], and we'll be happy to help you further.
Gillian S.
May 21, 2025
Overall sounds very good
Overall sounds very good , but when I paid for the program, I wasn't aware that there were more costs with more products to buy. I will try without buying added products.
Response from MyDiabetesMay 27, 2025
Thank you for your feedback! We’re glad to hear you like the program overall. The core features are fully accessible without needing to purchase additional products, so feel free to explore and use the app at your own pace. If you have any questions or need help getting started, we’re here to support you!
Lisa B.
May 21, 2025
easy to navigate and tailor plan to my…
easy to navigate and tailor plan to my needs
Response from MyDiabetesMay 27, 2025
Thanks for sharing! We're happy to hear you find the app easy to navigate and that the tailored plan fits your needs well. If you ever need assistance customizing your plan further, just reach out!
dbfgirl
May 20, 2025
Just started
Haven't had a chance to tell how it will help but so far its been good.
Response from MyDiabetesMay 27, 2025
Thanks for giving it a try! We’re glad to hear it’s been good so far, and we hope it continues to support you on your health journey. If you have any questions or need help along the way, we’re here for you!
Janine P.
May 20, 2025
Great app
I find the app very easy to use and extremely helpful. It has many options to help me keep a record of my eating and water intake.
Response from MyDiabetesMay 27, 2025
We’re so happy to hear the app is easy to use and helpful for tracking your eating and water intake! Keeping those records is a great step toward better health. Thanks for sharing your experience!
M.C.
May 20, 2025
Easy, Eye-opening, with Quick Results
It didn't take long to learn how to use the app. The meal tracker is an eye opener. I didn't realize how many calories I consume! Actually seeing it helps with cutting back or substituting healthier, low-cal foods. It also gives of measure of accountability, in a way. The water tracker is a big help too, as are the activity tracker, and the short workouts - easy to fit into small pockets of time. I appreciate that they are labeled "Beginner", etc. - I am an active 69-year-old, but not regularly workout-active, until now! Already lost a pound and it hasn't been a month yet! I am looking forward to exploring the other app features, Thank you!
Response from MyDiabetesMay 27, 2025
Thank you for sharing your detailed experience! It’s wonderful to hear how the meal and water trackers are helping you gain awareness and stay accountable. Those beginner-friendly workouts sound like a perfect fit to ease into a regular routine. Congrats on your progress so far — here’s to many more wins on your journey!
David L.
May 20, 2025
I lost some weight
I lost some weight. I feel better overall. Recipes are easy and I can do them fast.
Response from MyDiabetesMay 27, 2025
That’s awesome to hear! Losing weight and feeling better is such a great combination. Plus, quick and easy recipes make sticking to the plan way more manageable. Keep up the great work!

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Overall sounds very good

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Just started

Great app

Easy, Eye-opening, with Quick Results

I lost some weight