MyDiabetesReviews of mydiabetes.health

Response from MyDiabetesJul 13, 2025

Please note you can always skip the upsell.

Response from MyDiabetesJul 13, 2025

Dear Ramesh, after the end of the 7-day trial period, your subscription was automatically converted to a standard plan as indicated on the checkout page and your purchase confirmation email. That is why you are seeing this charge on your account.

Response from MyDiabetesJul 13, 2025

Thank you, glad to hear that.

Response from MyDiabetesJul 13, 2025

Kindly note that there are two ways of changing recipes in the MyDiabetes app. First option (swap meals): 1. Open the app. 2. Navigate to the 'Meals' section at the bottom of the screen; 3. Tap 'Swap' on the meal that you'd like to replace; 4. You can scroll through the 'Recommendation list', choose a meal from your 'Favourite list', or search meal by name in the search field; 5. After you choose a meal from the list, tap on it; 6. Then press 'Select' > 'Change meal' > Yes. Second option (change a meal plan): Click on the Settings icon at the top-right of any screen. Click the Nutrition preferences. Tap My meal plan. Select the plan you'd like to try, then tap Learn more. Check out the plan.

Response from MyDiabetesJul 13, 2025

Thank you, Jessica, we are here to help you with your new journey.

Response from MyDiabetesJul 10, 2025

Dear David, after the end of the 7-day trial period, your subscription was automatically converted to a standard plan as indicated on the checkout page and your purchase confirmation email. That is why you are seeing this charge on your account.

Response from MyDiabetesJul 10, 2025

Glad to hear that you are having fun using our app.

Response from MyDiabetesJul 10, 2025

Dear Susan note that you can always skip the upsells.