MyDiabetesReviews of mydiabetes.health

Easy to register.

I use a different app to track my calories and macros as part of the fitness program I am enrolled in. MyDiabetes app has excellent recipes that match what I have for my calorie and macro goals. I use MyDiabetes to plan my meals but don't log my meals in the MD app. This saves me a lot of time and decision-making.

The instructions are easy to follow.

Due to a hospital stay, I forgot to cancel the 3 monthly renewal of their app. This cost me £76. I cancelled as soon as I received the credit card notification and requested a refund from this company, as I had no intention of using the app any further, only to be told that the 14 day refund claim period did not apply for renewing subscriptions. In that same condescending email the thanked me for my ‘understanding’ of the situation. I was neither understanding nor happy with this financial loss. I have shared this feedback with my entire diabetes support group and advised them to cancel any subscriptions to this so called ‘service’ and look for an alternative option. Update - Well I ‘reached out’ via the email address they provided, including a screenshot of this review, and they have not even had the common courtesy to reply.

Easy registration

Very informal and resourceful, packed with plans and books!

I just wanted a diet. I wasn't interested in all that other stuff. Where's the diet? I just wanted to print a diet!!! How do you cancel this thing???

When I opened my patient information from my doctor's office today, you know, the electronic file you're allowed to see at your primary physician's office, I found that, not only was my A1C elevated at 5.8, but that 3 months ago it was 5.7, so trending up, labeled on the lab results page as "prediabetic", AND that my doctor had neglected to inform me of it. I was a nurse back when I still worked and, because I have a lot of medical problems, I tend to be very proactive with my healthcare. Seeing that diagnosis, knowing that I have a very limited time to get healthier before it turns to full-blown diabetes, I knew I HAD to do something. I began researching things I can do and ways to change my diet, and stumbled onto the MyDiabetes website. I have just downloaded the app, and have barely begun looking things over, but already it feels like my "Diabetes Specialist" understands my fear about the disease as well as the trepidation I feel about having to change my diet and the way I normally prepare and eat food. It's possibly making me more concerned about my health BECAUSE of my career - I know the dangers of becoming diabetic, because I've seen the worst! This diagnosis is nothing to mess around with, so I need to change things now, before it's too late. Thank you, MyDiabetes, for helping me through the fear and anxiety. I'm looking forward to becoming a better, healthier me with you! Sincerely, Cathi K., Port Richey, FL