Consumers Credit UnionReviews of myconsumers.org

Have a mortgage with them and am very pleased. Their money market rates are very low so I’ve moved my money elsewhere. When we purchased a car we had to finance elsewhere as rates were higher at Consumers. I do have rewards checking but never qualify for interest as I refuse to use Debit/Credit cards as both were hit with fraud. My husbands account Debit/Credit cards were also hit with fraud.

I did not like the fact that they did not call me and ask for proof of insurance. I just switched to an insurance company that met my needs. I am a busy person and do not always open all my mail. I did not see their request of proof of insurance and they decided to purchase insurance to protect their financial investment and tried to charge me for it through mail only communication. I opened it just in time and the $2000 charge to my account was canceled, but It could have been avoided all together.

Very helpful

Good consumer and old people

Since the local branch near me was built, my experience with CCU has improved a great deal! It is convenient, the staff always competent, friendly and helpful! And of course the ATM’s outside the building a great for when the branch is not staffed. I just wish I could get all denominations of bills.

Excellent customer service and support.

The customer service is Outstanding! The services offered are what most people use I really enjoy utilizing the app anytime of day or night I feel safe in the app because of the security My only downside is that the cc is in my husband's name and I do not have access to see any of the transactions unless I go through him. What happens if he is not available?

People are always nice & helping .