June V.
It's because of Michael Chatterton
It's because of Michael Chatterton. The credit union is great but customer service on the phone is not so good.

As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Consumers Credit Union (myconsumers.org) has 403 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Banking & Money · Chicago, Illinois
Excellent

Banking & Money · Chicago, Illinois
Excellent

Banking & Money · Chicago, Illinois
Excellent

Banking & Money · Chicago, Illinois
Excellent
403 approved reviews, newest moderated first
June V.
It's because of Michael Chatterton. The credit union is great but customer service on the phone is not so good.
BJ
Convenient Locations. Good app. Good interest rates for loans and checking account.
Brenda B.
I love the people that I always have ever since I was 16 years old I've been a member since 1976 that's a heck of a long time that's over 50 years
Katro
I have been a member since 2005. In that time, there have been many changes and updates to the website. Each change I have adapted to easily as not all apply to what I do online but all has been easy to navigate.
Darle S.
Competent, efficient, friendly employees who go out of their way to be helpful
Mark
Love my credit union
Fred F.
Good account management. Drive up useless if you drive a truck or SUV-cannot reach buttons.
Karen F.
The teller I had was slow. Think she was new and lacked experience.