CalmiReviews of mycalmi.com

The ring is listed is one size fits all but was way too big. Tried to return and you have to pay to ship it all the way back to China, which would have cost more than I paid originally ($60+). Really regret the purchase and would not buy again.

Positive reviews must be fake for the Calmi magnet ring. I fell for the Calmi claims and experienced nothing that they stated could or would happen!! They claim money back guarantee…but you can’t get a refund only a credit to buy another fake product. DO NOT waste $50+ on the fake ring!!!

This company is a total scam. They "misdelivered" my item, it never arrived, and they will not respond to emails to rectify the problem. Customer service is non-existent. $60 down the drain!!!

I ordered 2 rings Dec 13th. The shipping never updated. I reached out and I kept getting a canned response to be patient and that it was still in transit. I emailed Jan 3rd and they sent a response that something went wrong and were reshipping - I was suppose to get a tracking number within 24 hours - still nothing. I have reached out multiple times with no response. I tried calling. But number is busy 24/7. I am currently trying to get my money back - this has caused me so much anxiety!!!!

I ordered two Calmi rings as Christmas gifts, allowing a month for delivery. I purchased shipping insurance, but my package was lost for weeks. Customer service apologized and said they were working on it, but I received no updates. After requesting a refund and no response, I forwarded an email from a rep promising a refund if the package didn’t arrive by Christmas. They refunded my order but deducted the insurance cost and offered no explanation for my missing package, which has now been lost for 1.5 months.

Ordered at the end of November, tracking showed out for delivery on Dec 14 then showed unable to deliver on Dec 15, despite me being home all day. Spent the next several weeks chasing the courier for an update (tracking stated they would attempt to deliver again in 24-48 hours) then Jan 3 received email from courier stating package is lost and to reach out to vendor. Emailed MyCalmi but didn't receive a response, followed up again yesterday and still waiting. Currently out of pocket over $100 CAD, and not very happy. Anyone any idea how I go about getting my money back?

I would urge you to consider NOT buying from this company purely because there is no customer service. I have been emailing since before 21st December 2024 regarding a purchase with zero response. If you receive a faulty product or you have a query or concern there is no way to address this or receive any recompense.

I purchased this ring for my husband as a gift. I received the ring 2 weeks after I purchased it. When I opened the package, I realized the ring is a lot smaller and less substantial than I thought. Even though the size is adjustable, there was no way it was going to fit on my husband’s finger. I emailed the company to start the return process and was given a shipping address in China. I was to ship the ring back there, wait 4-5 business days for them to inspect the ring then I might receive a refund. Needless to say, the cost to ship to China, plus the long wait will not be worth the return.