My Amazon GuyReviews of myamazonguy.com

I contracted MAG for PPC advertising. However, the level of support they have given me for my Seller Central issues cannot be easily described in a review. If you are reading this email as a Brand or Professional Reseller, just know they will fix your issues. This, alone, has proven to be incredibly valuable. If you have battled with Amazon about issues, then you know what I mean!!

The best in the game!

Great, really helpful... Thank you!

A true professional and trusted provider. Have only good things to say about MAG. Thanks for all you support and guidance!

April Pamor and Mariflor Sumiller have been excellent support. I have used My Amazon Guy about a year ago and had a solid experience. Recently I had a list of tedious issues that I needed to get resolved, so I bought 10 support hours or problem solving hours. Because I have worked with My Amz Guy before, I was comfortable to spend $2,000 to get 11 hours of support (you get one free when you buy 10). I am really pleased with the list of issues that they have resolved for me, and hour efficient they have been at spending these 11 hours. I thought they *might* be able to get 4 UPC issues resolved plus update some broken detail pages, but April and Mariflor have been able to do that and more. Actually, I think I still have 2 hours left of support time to use. When I run out of that, I will buy another 10 hours (eleven hours?) of support. Sure, $200 per support hour is real money, but the value is there. There is no way I would have been able to navigate the bureaucracy and idiosyncrasies as effectively as them.

My ratings: 1-star for PPC. 5-star for the Creative Department. I am very impressed with their work. I hired MAG in May 2025 and ended the contract on November 3, 2025. At first, my SELECTOOL account was assigned to a new team that struggled to understand our brand. They had difficulty with listing copy and produced creatives that didn’t represent us well. In August 2025, MAG moved us to a more experienced team. Communication improved, they were native English speakers, and they delivered strong product descriptions with brand-relevant keywords. As a patient person, I gave them time to prove their PPC expertise. Instead, profits kept shrinking until my Amazon Seller “Payments” section showed negative balances, and my finances declined rapidly. As a widow and the sole provider for my family, I’m now fighting to keep our family-owned business afloat. I think the MAG team has experimented with the SelectOOL store long enough. I've learned well that high-quality PPC isn't happening under their management. The company primarily operates in the money-collecting business by taking advantage of their clients. Sadly, I still have to pay for their last invoice. Neither the owners nor the marketing agents care. I contacted both. MAG agency owes me at least a partial refund.

The team at My Amazon Guy was professional and easy to work with. They provided a structured process, communicated regularly, and delivered services as outlined. I appreciated having a dedicated point of contact and a clear overview of what was being done each step of the way. Overall, a smooth experience.

Extremely scummy