Disappointed
Didn't ship anything
Update: Please just take ownership.Mistakes happen. Your system didn't work for me and many others it seems. Blaming clients, is unacceptable. You claimed that as my intake form was reviewed by a Dr you would not refund the payment for the 'consultation' (the recorded message stating I was eligible for treatment), and yet ALSO that because the Pharmacy didn't have the correct information they couldn't fulfil. Alloy is where desperate women turn for assistance because they can't get help locally, shame on you for not taking responsibility for the failures in your system and then blaming the client.
Response from Alloy HealthMay 28, 2024
We're so sorry this was so frustrating! Our pharmacy did hold your order to clarify a number of allergies which is standard process given that we did not have the specifics of the general allergies listed. We hope you can understand this was done purely for your safety and not at all with the intention of inconveniencing or delaying the shipment. That said, we know that placing an order comes with the expectation of speedy delivery and we apologize we did not meet this expectation as we normally do. Thank you for your feedback and we wish you the best on your healthcare journey.



