customer
Lack of customer service
The fact that you don’t have a customer service team to connect with beyond sending emails is very poor service for customers.
Response from Alloy HealthJan 20, 2026
Hi there! I’m sorry to hear that this has impacted your experience with the platform. We always strive to address any concerns as quickly as possible. If you have additional questions or need support, you’re welcome to reach out via SMS, or you can contact your doctor directly through your messaging portal at any time.



