sarah C.
Small, caring company with exceptional customer support
This is a small company and they go out of their way to make sure each customer is respected and treated according to their individual concerns. When I first joined (Feb '23) and several times since, the medical team answered my questions promptly and thoroughly (all communication is via messages on their platform). Even more extraordinary is the customer support team. They have multiple times helped with unusual requests, such as printing up special receipts that I could submit to my insurance company (this required multiple attempts) and expediting a shipment of a prescription when I ran out pre-maturely and did not have time to wait for the next scheduled order. While many companies offer products to help women with the challenges of menopause, I have found Alloy to be genuinely caring, responsive, and human. I will stick with them for sure!



