Alloy HealthReviews of myalloy.com

I recently placed my order with Alloy for HRT. They charged my credit $129.00 for 2 different types of estrogen even though I only needed one. I tried reaching out to them multiple times. They don't have a customer service number. I emailed/texted them several times before my order was shipped out. They just responded and basically said sorry your order already shipped, but for your next order we'll get it right. Unacceptable. I'll be taking my business elsewhere.

Alloy is a scam. Alloy just shipped me $227 worth of a product without my knowledge or permission and set it up as a subscription without my knowledge or permission. I never ordered anything from Alloy, agreed or approved to any product or plan, and never wanted a subscription to any product they have. I did nothing but get their messaged recommendatinon four months ago. Haven't been in the account since. They just set up a subscription and charged my card and I only found out about it when the package showed up on my doorstep. It is a lie that plant based menopause products require a prescription. They lure people in thinking they actually offer real medication, when it is nothing but outrageously priced non prescriptions, that they can't even tell people everything that is in the products. Their site doesn't allow credit cards to be removed, accounts to be closed, etc. And they have no contact method but emails and texts. They also used some company named Sprite to take money from my credit card account. I never agreed to let Alloy give my information to anyone and Alloy's site doesn't mention anything about it. They put a phone number on the credit card withdrawel that is an automated message stating "they don't take live calls and any message left will not be returned." 888-660-1816 is the number it states to call for alloy on the charge.

I have been trying to cancel this account!!! Which no response to emails!

It's been a month since I started the process and the Dr. approved script 2.5 weeks ago yet nothing has shipped and they are sending me rating request without using the product and the only thing listed on my account for shipping is 2mo. away.

Updated review to reply to the company: Thank you for your response, but unfortunately, it only reinforces my concerns. While you mention that I was provided with instructions on how to transfer my prescription, the real issue is the threat to close my account if I chose a more affordable pharmacy. This approach forces patients to stay within your system, which is particularly disheartening for those of us in states like Mississippi where healthcare options are already limited. Your business model prioritizes subscription retention over patient care, making it difficult for those who need more affordable options. Alloy’s mission to support women's health seems at odds with its practices, especially when it leaves women like me feeling marginalized. I had hoped for more understanding and flexibility, but instead, your response confirms that Alloy is not focused on truly accessible and affordable care. --- Original review: I sought out Alloy for accessible, affordable healthcare, especially given the limited options in Mississippi. However, I was disappointed when they wouldn't let me transfer my prescription to a more affordable pharmacy, despite having paid for the consultation. They even threatened to delete my account if I did. This approach seems to cater more to those who can afford high costs, leaving those of us with fewer resources feeling marginalized. What's particularly frustrating is that Alloy claims to prioritize accessibility and affordability on their website, but my experience suggests otherwise. Instead of demonstrating empathy or understanding, they seemed more interested in protecting their bottom line, making it difficult for customers like me to access the care we need. It's disheartening to see a company that purports to care about women's health fall so short of its own professed values.

So far, not so good. Spent a lot of time researching (as we all do with this important decision) and decided to go with Alloy. Placed an order that has been in pending for over 5 days, customer service is email only and I've waited days for response - thinking I made the wrong decision.

Incompetent, inattentive… don’t expect to get answers from a “doctor” in a timely manner and don’t expect to get your refills on time or to get any notification whatsoever that there’s an issue at all so you can resolve it to avoid missed doses.

I dealt with Hayden at myalloy. I wouldn’t do business with them again. They doubled up on my shipments within 2 weeks and charged my card twice. Their phone support was nonexistent. Their emails were very rude. I would think twice about ordering from these people.