Christine K.
They play games when trying to cancel…
They play games when trying to cancel subscriptions. It is virtually impossible to find cancel button and when you do cancel they send confirmation but it’s only for one of the three products. Pay attention to make sure all products are cancelled. I hate being taken advantage of.
Response from Alloy HealthSep 2, 2026
We're sorry to hear about your frustration. Customers can cancel their subscriptions at any time directly from their Alloy dashboard, or by emailing [email protected]. We also have step-by-step instructions here: https://myalloy.zendesk.com/hc/en-us/articles/36482436591635-How-do-I-cancel-my-product-subscription. We've reached out to request some additional information from you, and once we have that, we'll be able to look into this further.



