Alloy HealthOur clinical solutions are created specifically for women our age and address our top concerns. From our hormone replacement for menopause relief (safe! safe! safe!) to our sex-enhancing cream for even better orgasms, to our wrinkle-reversing moisturizer—it's all science-backed, safe, and truly effective. Because you deserve it. We believe that women over 40 have earned the right to feel fantastic. Our current healthcare system isn’t doing enough. Only 6% of women seeking treatment for menopause symptoms actually get it! Menopause is inevitable, but suffering through it isn’t. We deserve access to expert care and treatments.
Alloy Health (myalloy.com) has 4,027 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 375 reviews with 1 star · Clear filters
Heidi
I haven't even started it. The instructions said there was a chance of getting cancer. Is there a chance I can get a refund?
Response from Alloy HealthFeb 19, 2025
Our team just took a moment to reply to your email and the doctor also provided you details via your message center. We respect your desire not to continue but hope that the doctor's response helped address your concerns!
customer
The pump doesn't work despite my numerous attempts and when I contacted the company about it, a replacement was promised and no follow up after more than a week since the promise.
Response from Alloy HealthFeb 18, 2025
We are so sorry about the delayed replacement but our team got in touch Sunday to let you know about the inventory issue. That said the shipment is on the way! Thank you so much for your understanding here.
Customer
Bad experience and over priced products
Response from Alloy HealthFeb 14, 2025
We're sorry to hear that our offerings weren't the best fit for what you were looking for and we wish you the very best on your journey to feeling fantastic!
M M.
It didn’t work for me
Response from Alloy HealthFeb 11, 2025
We are sorry to hear you weren't totally satisfied with the product! If there was more we could do to support you, please don't hesitate to be in touch!
Karen
After completing form and stating I was currently taking estradiol patch, Alloy said I could use m4 face cream as it’s not absorbed through skin. I ordered m4 face cream. Product arrived and CLEARLY states that it DOES, in fact, run risk of absorption. My doctor advised me not to use it. I never opened and emailed Alloy for help. An employee emailed me that “since I hadn’t opened it, I would get a refund once I give her shipping address”. Sent her shipping address. Never heard from her. I followed up asking about refund. The same employee then emailed me and and said she can’t give refund. “Sorry for confusion?!” No one was confused except for that employee. Worst customer support. DO NOT BUY if on estradiol patch! False claims.
Response from Alloy HealthFeb 11, 2025
Thank you for taking the time to share your feedback. To clarify the point behind your concern about absorption - The M4 cream cream we prescribe has been clinically proven in our own clinical trial to not have systemic absorption. This means it works locally to improve skin health without significantly entering your bloodstream. You might notice that the pharmacy includes an FDA label on all estrogen products, which can sometimes cause confusion. That label is a general requirement and doesn’t differentiate between oral estrogen (which is absorbed systemically), or any other form of systemic estrogen, and topical forms like this cream. Unfortunately, the labeling hasn’t been updated to reflect the differences between these forms, but rest assured, the science behind this cream confirms that it is designed to work safely and effectively for your needs!
customer
Canceliing and navigating site is difficult.
Response from Alloy HealthFeb 5, 2025
We're sorry to hear this! Our support team replied to your email but it does look like you were able to handle cancellation on your own. Wishing you the very best on your journey to feeling fantastic!
Annie
Way over priced. Delayed customer service.
Response from Alloy HealthFeb 5, 2025
We are so sorry we were a bit delayed in response - our team is slightly backlogged but worked as quickly as we could to respond to customers. That said we wish you the best and do let us know if there was more we could do to help!
Madeline G.
Hi I have had numerous customer service issues with Alloy and had gone on to make sure my subscription was cancelled as I do not want to do business with them any longer - in doing so (in my dashboard), I accidently hit the 'Reactivate' button (my bad I know) and it automatically re-ordered the product for me immediately! I did NOT mean to do this and there seemed to be NO way to cancel! There should have been a 'confirm' button or something so that I could see my mistake. Initially I decided not to use them anymore because they claim the product lasts two months. My initial bottle lasted 6 months! Because of that, I did not start my second bottle until 6 months later - and come to read on the bottle that it will expire in a month! I tried to ask for a replacement and they only said they'd extend my subscription (so I can get another bottle that doesn't expire so quickly - UM NO!) Their customer service is poor - it takes anywhere between 3-5 days to respond. There is NO phone number to call. I believe they are operating with shady practices and just want to warn others of them.
Response from Alloy HealthJan 24, 2025
We apologize you've had a frustrating experience, Madeline! We have requested your information so that we can look into the issue further to see where we might help resolve things more appropriately for you.
