Bertha
Don't waste your time and money with…
Don't waste your time and money with this company. I had high hopes and was looking for a solution to my symptoms. I was excited to get a prompt response from a doctor only to find out after a few sentences that this was a waste of time. I repeatedly told the Dr. She was addressing things that were not my concern and she keep on insisting on the things that I did not mark as my concerns. At this point I decided to contact customer service for a solution or a refund. They told me no because a consultation was initiated and to contact the Dr to address it. Which I told them I did several times and was ignored that's why I contact them. After that crickets. Do not waste your time with this company.
Response from Alloy HealthMar 13, 2025
We are sorry to hear you were not happy with the outcome - that's always disappointing. That said, just as if you were to visit your in-person doctor, you do have to compensate them for their time regardless of the outcome. The team works hard to provide the most appropriate care and sometimes the means we are not able to provide medication or treatment plans. Again we know this is not what you were hoping for but we wish you the very best on your journey to feeling fantastic.



