Our clinical solutions are created specifically for women our age and address our top concerns. From our hormone replacement for menopause relief (safe! safe! safe!) to our sex-enhancing cream for even better orgasms, to our wrinkle-reversing moisturizer—it's all science-backed, safe, and truly effective. Because you deserve it. We believe that women over 40 have earned the right to feel fantastic. Our current healthcare system isn’t doing enough. Only 6% of women seeking treatment for menopause symptoms actually get it! Menopause is inevitable, but suffering through it isn’t. We deserve access to expert care and treatments.
Alloy Health (myalloy.com) has 4,027 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
myalloy.com
Website
myalloy.com
Category
Clinics
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 18% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This company cannot pay to remove reviews or change its score.
Product that should have been sealed came to me opened. Company refused to exchange and/or send replacement. This is not an item that is compounded in anyway and should have 100% had the safety seal intact.
There is zero reason to have the safety seal missing on cream that is sold in the same manner as if from a typically pharmacy. Alloy and/or any variation of a third-party should not have opened Estradiol vaginal cream supplied in a standard dosing. The interior metal safety seal that should be punctured by the consumer was done so before it arrived.
Response from Alloy HealthJun 13, 2025
We're sorry there continues to be confusion here! This product is pre-filled and packaged by the manufacturer - not by Alloy nor by our partner pharmacy. The manufacturer does not seal this product so you received a shipment that is perfectly safe for use.
CL
customer L.
I still haven’t received my refund and…
I still haven’t received my refund and they wanted me to go for bloodwork even tho I kinda just went 2 maybe 3 months ago
Response from Alloy HealthJun 12, 2025
We have not seen any request for assistance come through our support channels. You are welcome to email [email protected] if you need help however please note that we are not able to refund orders that have already shipped.
CU
customer
Allergic to probiotic no remedy offered…
Allergic to probiotic no remedy offered by Alloy, no refund, no credit nothing
Response from Alloy HealthJun 4, 2025
We are sorry to hear you were unhappy with your experience and hope you're able to find a product that better fits.
CH
customerSamantha H.
The product really gave me a terrible…
The product really gave me a terrible stomach ache and I am still dealing with it
Response from Alloy HealthMay 29, 2025
We're sorry to hear this! If you need to cancel your subscription be sure that you're in touch with support or take care of this via your account page. If you haven't yet we also encourage you to share this with your care team.
BB
Brandi B.
Stay far away from this scammy, dishonest company
Stay far away from this dishonest, scammy company. The so-called expert doctors are the first part of the scam. Answers from the so-called expert doctors to your questions is by *email only* and seem mostly AI-generated (totally unethical for a normal doctor to rely on AI to interact with patients) and heavily co-scripted by the company's sales & marketing team. Your needs and concerns as a patient will be minimized and disregarded -- basically, the Alloy Health agenda is to tell you whatever it takes to get you to sign up for one of their overpriced subscription services, including providing factually inaccurate medical information to steer you towards the products with the highest profit margin for them. If you are unhappy with the products or services you received -- they do not care. Add to that, you will find no way to contact customer service for this company, except by email, and the email, which arrives days later, will be fakely polite and nice, while also being dismissive of your request/concern. And finally: They also do not seem to provide accurate protection for your private medical information, with various random, non-doctor, customer service people accessing it. So many red flags that I found... If you want tele-health for menopause or other women's health issues, there are now many better options out there, where you can speak by video or phone to a real, live medical professional who cares about you and listens to your needs (How do I know this? That's what I did next.) I sincerely hope my review of the terrible experience I had with Alloy Health will help others avoid the same mistake of trusting the scammers of this super shady company.
UPDATE 5/29/25: Two weeks ago I immediately upon being asked provided the phone number I currently use to Alloy through trust pilot. They have made no effort to to contact me. Prior to posting my review here, their customer service made clear that they would *never* under any condition provide a refund, which is what I wanted. Their Trustpilot replies are part of their charade: The company wholesale dismissises customer/patient cares/concerns. The responses here are brand management, nothing more. Alloy Health is exactly as I stated: scammy. Stay away!
Due to Alloy's lack of response, now I consider the matter closed.
Response from Alloy HealthMay 23, 2025
We're sorry to hear you have not been happy with your experience with Alloy. Neither the email nor phone number shared are associated with an account with Alloy. Please feel free to share the information associated with your account so we might help a bit more! Otherwise we wish you the best on your journey to finding a partner that best fits your needs.
CU
customer
I had an allergic reaction to the…
I had an allergic reaction to the products within a few days and was told that there would be no refunds or partial refunds. I suggest that individuals simply go to the doctor in person rather than purchase online from MyAlloy. It is a "buyer beware" internet thing.
Response from Alloy HealthMay 22, 2025
We're so sorry to hear you didn't love your experience. Wishing you the best on finding a treatment that better suits you!
NA
No A.
I feel completely taken advantage of by MyAlloy
I feel completely taken advantage of by Alloy. I ordered some estrogen cream & was auto-enrolled in a three-month renewal plan without my knowledge or consent — something I never agreed to & even had specifically told them before i didn't want to be auto-enrolled ever, & they said no problem. I just wanted to order something once. When got an email 3 months later & I realized what happened and tried to cancel before product was shipped, they could have canceled it then but they still shipped the product and refused to accept a return after i got the product too. That cost me a little more than $100 out of pocket for something I didn’t want and didn’t ask for.
I tried to contest it with my credit card company, but Alloy claimed they did nothing wrong — ignoring the fact that I didn’t knowingly sign up for a subscription & had told them so even before they shipped the product. Their only defense was that I wanted to return it because my insurance covered it — which misses the point entirely. I never wanted a second cream, because my insurance was going to cover it. I did not knowingly agree to recurring shipments. Period.
This kind of deceptive auto-renewal and rigid no-return policy feels predatory. I’ll never use Alloy again and would not recommend them to anyone.
Response from Alloy HealthMay 16, 2025
We are so sorry that it wasn't clear you'd signed up for a subscription. Alloy only offers a subscription service and this is indicated in bold in the order confirmation email. We also email all customers two weeks prior to billing to remind you that this is upcoming. At any point you're able to log in to cancel or postpone without requiring our assistance though we know all of this is possible to miss. We wish you the best on finding a treatment that fits you!
EL
Elizabeth
O-mazing product for enhanced orgasms…
O-mazing product for enhanced orgasms did nothing- felt no change after application. Just wanted to let others know.
Response from Alloy HealthMay 15, 2025
We're sorry to hear you didn't love the product! If you need help cancelling your subscription be sure to reach out to our support team.