Alloy HealthReviews of myalloy.com

The customer service response is taking too long

I’ve sent several emails about my lack of progress with hormone treatment as well as Ocream and I have received a response regarding either. Only request for ratings.

Edit update: Two days after I wrote this review, I received an email response back from my original email stating that they did cancel my subscription as requested. I will change my one star review to a three star review. The only reason I am not giving them a 4 or 5 star is due to no customer service support phone number. No customer service phone number to contact company. Email did not resolve my trying to cancel my subscription. Text message was not replied to either. I’m not sure how to cancel my subscription if the company has set it up that it cannot be done on line and they do not answer an email except to say you can change the delivery date in the app. But, no way to stop the delivery.

Ordered my item. Timely response from provider. Order placed in November. Still haven’t gotten said purchase but have been charged. When I check the cream isn’t due to shop until January 31st? No communication about a delay. Glad this wasn’t birth control. In this climate I’d be with child by now.

My hot flashes are starting to go a little bit. I'm feeling a little better

I just started the cream last night so I dont have any feedback yet. 👍🏽

Overall a good service but the response time from the physicians are not good. I sent a message to the doctor over 2 weeks ago with no response.

I do like the cream