Alloy HealthReviews of myalloy.com

The pump dispenser I received does not dispense any medication. I have followed all the troubleshooting advise, but it will not dispense medication. I realize it is meter dosed for a reason so as not to use above the recommended dose, but the product is not user-friendly at all. I would like to send it back for a return unless you have an alternate format for dosing.

The pump on the skin creams never worked right and I’ve had to tear apart the container to get to the product. Highly disappointed.

The bottle did not work and customer service said they would mail a new bottle and it's been over 3 weeks and no new bottle and customer service will not respond to my emails.

my cream isn't pumping out and i got no response when i report it

I researched multiple provider's sites for prices of a tube of a prescription cream. The prices ranged from $39 to $47. Alloy's price was listed as $39. However, I was charged $119 for one tube, because the one tube is supposed the last three months at the recommended dosage. I cancelled the subscription and closed my account. I switched to a provider who charges $39 per tube and will order a tube every three months, for a savings of $78. Would not recommend Alloy.

I am allergic to the product

I purchased $226.00 on alloy products on line on 9/5/25 The automated message after receiving payment stated that a medical provider would review my case and get back to me within 3 days. I sent an inquiry regarding the alleged call back on Sunday to the Support team only to receive a message to call 911 if I was in an emergency, followed by the comment that inquiring would not expedite my case. Today is 9/10/25 and I sent another inquiry regarding my purchase and an automatic replay with the same words came through. I researched the alleged customer information number 1 888 660 1816 only to get an automated response that this line was not receiving direct contact calls and to reach the support line. At this point it sounds like the customer is send back to the same point without any resource for direct contact. It would appear this company does not have the customer's best interest in mind given their lackadaisical attitude. From a customer's point of view, it looks like they took my money.

This product brought out or created melasma spots on my face that did not exist before I used.