Alloy HealthReviews of myalloy.com

Unfortunately the customer service is terrible. You cannot speak with someone when an issue arises. You have to send an email. This is unacceptable when dealing with people and their health. HIRE LIVE CUSTOMER SERVICE AGENTS. The fact you are responding to my review on Trust Pilot much quicker than when I reached out to your customer service department(by both email and text) speaks volumes. When I did hear back the person responding either didn't read or didn't understand my problem and did nothing to help. You can't run a business when your customer service is terrible. I am even more disappointed.

Do not buy from here. I ordered estrogen cream for my face, and they sent me sexual arousal ointment. I responded that I did not order that, and they said that was on my intake form. I have no use for the sexual arousal ointment since I am single. I wanted the damn estrogen cream. They would not refund my money. They offered me 50% off my next order, which is not a refund. They just said that’s what I ordered. Very very poor service. After writing this review, they offered me a refund.

No change, nothing was different. 🤷🏻‍♀️

This review is for minoxidil which I started taking for very minor thinning at the corners of my hairline. This was a vanity decision prompted by being told that the dose of Minoxidil was so low dose that side effects would be minimal or nonexistent. Within two weeks of starting minoxidil I gained 7 pounds and felt bloated, puffy and awful for the entire time I took it and for months after taking it. I am a small woman and have never gained that kind of weight in my life. It took me three times trying this prescription before I figured out it was the minoxidil that was causing the weight gain and awful bloated feeling. It also took me 8 months to take the weight off. Minoxidil completely messed up my metabolism. For some women, minoxidil doesn’t just cause fluid weight, it can disrupt metabolic balance by affecting hormones, insulin signaling, and mitochondrial function which doesn't resolve by just discontinuing the medication. This should be mentioned before it's prescribed.

They sent me another m4face serum after the first pump dispenser did not work. Hoping this one will keep pumping! So far love the feel of the serum. Wish they had a phone number for customer service, can only communicate by email.

I have only been able to get 2 doses out of my Tret. prescription. When I emailed about this, I was told to use a paperclip to "push it up". I did that, now there's a hole in the bottle and it's coming out of the bottom of the bottle. Also, when I first ordered, the order was stuck in your system and I had to email to get it sent out with a new mailing label. It seems like a lot of money to spend to have to reach out 3 times for just one order.

Unfortunately it brought out tiny red veins on my face and very dark spots

too expensive