Alloy HealthReviews of myalloy.com

Two significant strikes for this company: 1) My order for estradiol gel, progesterone capsules, and vaginal estrogen cream arrived with the labels for the gel and cream switched, so that I was instructed to rub the cream into my thigh and shoot the alcohol-based gel into my vagina. Good thing I'm a smart lady or that could have ended badly. 2) My request for a lower dose didn't register in the MyAlloy system, and so I received a 3-month supply that I can't use. No unopened products can be returned. Please be aware that the doctor you correspond with about your prescription cannot change your dosage or order. You need to request it online, separately from your messaging with the doctor. I thought MyAlloy would help me save time and expense, but it hasn't. I received more accurate treatment from my HMO, believe it or not, and will be going back to them.

My journey with perimenopause into menopause started with the simplicity that you could just get HRT and feel better. However, it is far more complicated and nuanced and that is why I am writing this review. There are creams, gels, sprays, tablets and there are also different forms of estradiol (estradiol hemihydrate is one that is better tolerated by some, for example) and then there are varying dosages. All of these can widely impact how you respond and what side effects you get with HRT (I have had to learn this the hard way). Unfortunately, my alloy prescribes with 3 months of shipment at a time and so if you have bad side effects you throw away 3 months of products and pay for another 3 months of another product (hoping it works). There are no exceptions based on twice contacting customer service. The providers here are working my Alloy as a second job with probably little compensation (just work out the math in your head) so while sympathetic they are not going to try and understand you or your needs or provide anything other than what is available to be sold at my alloy. Importantly, their products are not different than what you would get at your pharmacy. For example their estradiol pills are produced at Epic Pharmacy with a 1.9 google review rating (out of 5) and its not bespoke compounding, they are just making pills. All estrodial is plant-based, so don't get caught up in their marketing. You can get a month of estrodial pills for $20 worth with a goodrx membership, so really you are paying for the convenience-which I recognize can be helpful. Please take HRT seriously, additional hormones are not trivial to the body, so if you are having side effects find real care (my alloy is just a dispensary).

I didn't see any effect of the drugs. There is no change in me.

When I inquired over text about insurance coverage for my prescriptions I got an off-putting answer that basically said go elsewhere if this isn't working for you.

Deceitful about this being a recurring charge, this was not apparent . I thought I was ordering 1 month and would see how it works, I didn’t like it and figured I just order again and then another charge came through and I didn’t have the money to spend so it made it a very difficult time for me financially.

The long blocks of text and jargon legitimately seemed like a chat bot script. My concerns from the intake were bypassed. A key issue wasn’t acknowledged. I just didn’t feel heard at all. The key issue: “I can’t see a specialist for six months. What can we do in the meantime?” I had to mention it several times. Never had this issue with telemedicine. I think it’s just more effective with live chat or video visits.

GET RID OF THE ROBOTS!

Honestly I can't say that I could tell a difference with the M3 face lotion. And be weary of the subscription. My notification that a shipment was up and coming was spotty and I ended up getting an order that I thought I wouldn't get because I'd been contacted saying that my prescription was expiring. Very frustrating! Seemed a little deceitful.