MxToolBoxReviews of mxtoolbox.com

Seems to be a common theme… Signed up for a free trial and was then charged for months despite getting in contact with their customer service. Stick well clear!

Couldn’t recommend any less. Be warned before giving them your credit card details. This company continued to charge me multiple times despite requests to cancel. I couldn’t access the account because it was my old employee’s so I contacted them directly in regard to the matter. We never used this service. It ended up costing me Over 1.6k and I’ll now have to have the bank go and dispute it with them. They can clearly see no login and account access but are choosing to refuse to refund. I had to reach out to the ex-employee to login and get it canceled. Matt was very rude upon request to refund. Lacks integrity.

I can understand why the reviews are so bad here. We did a trial for MXtoolbox and 2 years down the line realised they were still charging us, although we weren't using their service. At $99 per month that adds up (nearly $2.5k!). I called them to cancel the account and to see if they could give us a courtesy refund of some sort. After explaining the situation they told me that if I were to buy cable and not watch TV, I'd still pay. The best that they could do was give a one month refund. This isn't good business and I don't recommend using this company.

you must pay to be removed from one black list and one time later you are added to another one, it is also impossibile to be removed form they maling list.. simply a fraud

Tool was interesting and would have come back. But when I cancelled my free trial, I did not get funds back, had to go to my CC company to dispute. Customer service attrocious.

Lots of great free tools, I don't see what people are complaining about.

i cant view any BLUEHOST website cause my ip is in blacklist. ive dynamic IP, my ISP is Telecom Italia, every IP network asign to me, is blacklisted. ive try any antivirus/malware ive reset cahce/history everything, but nothing!!! ive contact bluehost, they say, i hv to contact/pay mxtoolbox to remove my ip from blacklist. seriously??? SCAAAAAAMM.

Mxtoolbox has been fantastic with our company's on and off again email delivery situations. In particular, we have worked with Brian Crawford. He is incredibly knowledgeable, kind, and patient which is not always easy considering the stressful feelings that come from clients with email issues. With a careful and analytic approach, he comes up with solutions for the underlying issues. Very, very good!