Anyone rating MXRoute with less than 5 stars shouldn’t have been an mxroute customer to begin with.
MXRoute is a no-bullshit service, which works overtime to ensure your LEGITIMATE emails arrive to the inboxes of your customers and colleagues. Anyone with a negative experience with MXRoute is someone who didn’t deserve access to MXRoute’s excellent customer service. MXRoute has zero tolerance for sending bullshit such as spammers, cold emails, and phishing, and as a legitimate customer, you will thank them for it.
SI
Simoof
Exceptional value - Exceptional People
Exceptional value. And a healthy hatred of spammers so if you are tying to do something shady, stick to google, you will not last long here.
Jarland might have saved Dills dog, but he saved me my 15 years of email accounts, as well as offering a great solution for my friends businesses.
It is so unusual for a business to not rip you off or nickel and dime you. Through the control panel you can also import from your old email servers so switching to MXroute can happen real-time with zero downtime and zero data loss. The golden standard.
And I love the honest and human status updates. Easiest decision I ever made.
PH
Peter H.
I took time to read all the 1* reviews of mxroute
I took time to read all the 1* reviews. All had to do with account terminations due to violations of mxroute TOS. The TOS are very clear AND very strict. I understand this. Web reputation is very important, and mxrouting.net, the email server I am assigned to, has a "Favorable" web reputation per Talos Intelligence. What this means is that emails sent via this domain will likely NOT appear on any block lists. this means increased email delivery. Banning and/or eliminating spammers helps maintain this reputation. Please visit the Talos Intelligence Reputation Center website and input your domain mail server and see for yourself. Then, you will understand the crankiness of the 1* reviews and appreciate that mxroute works to ensure your legitimate emails get through.
PF
Peter F.
Good value for money email server platform
I have been using this service for six years and am a satisfied customer. I have multiple domains and multiple email accounts for each domain. There is currently no alternative that can provide this at the same price point. The service is reliable albeit a bit slow at times. As support is limited, you do need to be comfortable with using the online documents and forums, which I am.
JH
Joe H.
Best email service, unless you're a spammer.
I have been using MXroute since the middle of last year. It has been a wonderful experience. I own a few domains and able to offer an email for friends and family if they want one without being charged per account, i just have to divide the storage. They also have a couple webmail services. Their in-house Roundcube then if you want a more feature rich option they have Crossbox whom themselves are working on an overhaul with new features etc. You can also use whatever email client you want Thunderbird, Microsoft Outlook, Gmail app for mobile, the list goes on.
Yes MXroute has a strict 0 tolerance policy on spammers. No one wants spam in their mailbox and are going to report it, which in turn hurts all of their other users like myself as the reputation of that ip has been damaged. Which in turn means now my emails have increased odds of ending up in a spam folder. All these 1 star reviews are spammers who are butthurt they got caught. Some of them are hilarious.
OB
Oliver B.
I use mxroute and it’s a fantastic…
I use mxroute and it’s a fantastic basic email service, it’s no frills, gets the job done and the owner is proactive to ensure the reputation of his IP addresses remain in positive frame. Any time I’ve needed to reach out to support they have been fast, welcoming and direct.
RR
Rubens R.
Not for noobs
Not for noobs, and it's the best provider I found around.
The best PRO of MXroute is that you pay for the space, not for the accounts, this is great for small companies, website emails that changes often owners (like companies with an high turnover) and specially for website emails that are barely used.
I even appreciate their care to ban immediately spammers, this is a great PRO.
I needed to deal sometimes with the support, and it was great, obviously they expect that you ARE NOT A NOOB. Because if you are, they'll correctly tell you to better read their docs.
CH
Colin H (Gainesville, F.
Have you ever been to a boutique hotel?
Have you ever stayed at a boutique hotel? The kind of place where it’s clear that someone isn’t just running a hospitality business, but has actually worked in the industry, understands the typical frustrations, and has taken thoughtful steps to solve them? A place where “hospitality” feels like more than just a word?
That’s exactly how I would describe my experience with MXRoute. Over the past year, they’ve provided reliable mail servers for multiple domains, helped configure DNS settings for proper email deliverability, and consistently delivered support that feels like I’m talking to one of my trusted coworkers.
I’ve built and maintained mail servers before, but I no longer have the time to manage them in a way that ensures reliability and happy users. After doing some research, I came across MXRoute and decided to give them a try. A year later, I’ve become a raving fan and recommended them to several others (at least one of which has become a longer term customer).
I’ve subscribed to their subreddit and watched support requests handled in real time—quickly, clearly, and with respect. I’ve also seen them enforce their policies that protect the service from abuse, which gives me confidence that my email reliability won’t be compromised by someone else’s misuse.
Thanks @MXRoute