House of D.
Quality looking and reasonably priced handrail
This review is for the black stainless top-mount swageless cable rail assembly purchased directly from the Muzata website. Muzata made the process easy. I sent them a sketch and they sent me a complete list of all necessary hardware. I didn't have to research and separately buy a bunch of individual piece parts. They quickly responded to my pre-purchase/design questions and efficiently addressed them all. I was surprised at how quickly they replied to my enquiries. All hardware shipped quickly and arrived in perfect condition. The included installation instructions were pretty decent but there are more instructions and videos on their website and YouTube. The installation process is straightforward. I opted for the swageless connectors because I don't have a crimping tool. There were LOTS of small set screws to tighten (6 per cable x 10 cables for each run of handrail), so if I did it again I may opt for the swaged connectors. That being said, I just took my time and worked my way thru them all. A plus of using the swageless is that if you screw up a cut and need the cable to be a bit shorter, you can loosen the set screws and re-use the terminal. Can't do this if using a swaged connection. Cutting the stainless handrail was bit challenging, but I got through it. Used a hacksaw and a miter box. I'm sure there are easier ways.... Am glad to have a stainless handrail. It is very sturdy and will handle the elements. The installed handrail is beautiful. Looks very modern and I've received a lot of compliments. The price is very reasonable especially when compared to what you'll find at the box stores and I'm sure the quality is just as good if not better. I'll definitely purchase again the next time I have a handrail project.
Response from MuzataSep 3, 2025
Dear customer, Thank you so much for taking the time to share your detailed review! We are thrilled to hear that you had such a positive experience with our cable railing system. It’s great to know that our process made it easy for you, we strive to provide prompt and thorough responses to all inquiries, and we're glad to hear that our team met your expectations. We appreciate your feedback on the installation process as well. It’s helpful for us to know what our customers think about the swageless cable railing kits and the challenges you faced while cutting the stainless handrail. Your insights will certainly assist others who are considering similar projects. We are delighted that you love the final result and that it complements your space beautifully. Your satisfaction is our top priority, and we’re grateful for your kind words regarding the quality and pricing of our products. Thank you once again for your support, and we look forward to assisting you with your future projects! Best regards, Muzata support team