MuukalOpticalMuukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listing8,133 approved reviews, newest moderated first
Julie
Loved the glasses lenses were perfect. I had to get bifocals and unfortunately I'm used to no line bifocals so I don't wear these, I need no line bifocals, other than that they are very nice, that is why you get 5 stars
Lake S.
The glasses fit great and looked even better in person
Customer
I have not received my glasses
Response from MuukalOpticalNov 5, 2022
https://www.muukal.com/track/index/shippingno/93001903225812000030253499 Sorry your package was delivered on October 29th, if you encounter any problem, you can contact us at the first time, we will solve it for you, thank you
Michelle H.
Love my glasses, perfect prescription!
customer
I ordered two pairs of glasses. One pair, my sunglasses, I can see just fine. The second pair, the regular glasses, I cannot. The vision is 'off' and I had a headache in less than 15-20 minutes. I can't wear them at all. I am extremely unsatisfied with their response of "it may be the shape of the glasses". No, it is not. I have glasses in 4 different shapes and I see just fine out of all of them. I ordered a pair from a different company and had a similar issue; they made the same claim. I argued, they had me send them in to a third party to be checked. Low and behold, they were made incorrectly and they needed to remake them. So, NO the shape is not playing a part of them making me feel ill. ***EDIT*** They refused to check or remake my glasses until I changed my review here. I then requested a label to return both pairs ,that I no longer wanted them because I will not change my review because they have not fixed my issue. They ignored me completely. They did not respond to my email. I waited over a week. I should not have to ask twice for a return label. I called and disputed the charge with my cc company. This company is horrid. They don't even email me they are text messaging my personal cell phone.
Response from MuukalOpticalNov 4, 2022
Hello, we have promised to remake it for you, and we have not asked you to test it. How about other companies has nothing to do with us, does it? We're remaking it for you, but you're rushing to write a bad review, that's really not good, sorry
Rebecca W.
Ease of ordering, super cute glasses with correct prescription, and great prices!
Jackie C.
Good quality Shipping fast Fashion outlook Will buy it again
customerDiane L.
Love my glasses! They were easy to order and quick delivery. I ordered two more pair.
