MuukalOpticalMuukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listing8,133 approved reviews, newest moderated first
Alex A.
Wasted money. Clearly downloaded my prescription where it said OS was +1.75. When I checked what they had on record it was MINUS 1.75. I tried to get corrected and they hid behind a not understanding something so simple but even then they ignored my refund request
Response from MuukalOpticalAug 18, 2026
Hello, please tell us the order number first . We don't know who you are. Thank you
HW
I ordered 3 pairs of glasses. Two of the three the prescription isn't correct. The third pair is OK.
Kelly
I would have given a 0 if at all possible. Please be extremely wary when purchasing anything from this company, their 100% guarantee and no need for return IS NOT adhered to. They expect returns to be paid by you and only refund 50% of the original cost. Not a good company to deal with. Please ensure you DO NOT use the measuring tool they provide, as you can see from their response, it is definitely not accurate.
Response from MuukalOpticalAug 18, 2026
Hello, regarding your case, we must say something. Your PD is 61, and when you filled it out, you wrote 70. We have refunded $50 unconditionally, which is half of the value of the order. So, what else are you not satisfied with? Do you need us to pay for your mistake?
Felix Rafael Bonilla C.
Servicio excelente y muy buenos espejuelos
Karen
I was very pleased with the 3 frames I ordered for $119.00. The fit was perfect with no needed adjustments. I received all of them promptly and I will definitely order again.
Anonymous
Great selection, great prices. I’m always amazed at the quality of the glasses when they arrive. Will keep ordering,
Nicholea B.
I got the 3 pair for $119 I’m loving them all and the prescription is good too.. I would recommend to everyone.. the price is great
Rebecca M.
Pretty frames. Easily adjusted to fit me.
