Me
bad glasses with manufacturing errors
bad glasses with manufacturing errors. I've been going back and forth with their customer service for over a week now just trying to get them to follow their own return policies. The customer service agent keeps lowballing me with partial refunds or trying to get me to pay for fees which is against the term of their refund policies, in a rude tone, and to add insult to injury, their emails are all signed with "Be honest rather than clever" . Who do they think they are?? they need to follow their own advice! Edit for reply: I'm not giving my personal info on a public forum, obviously. I've been in communication with you. The agent's name is "Hygge".
Response from MuukalOpticalMar 11, 2025
Hello, please tell us the order number first . Your name is "me", so we cannot find you. Sorry-----You can at least tell us the order number, thank you


