MuukalOpticalReviews of muukal.com

I can see far distance but not to read. Only good for driving 😒. Not sure could have been my prescription was wrong.

Excellent value. Shipping was a bit slow. I was disappointed that the glasses would not accommodate magnetic clip-on sunglasses!!!

I love my glasses I purchased 3 pair they are all made well. And the prescription is correct. I will definitely purchase from Tia company again

This is the second time that I have ordered eyewear from Muukal. My wife and several of my friends have also ordered eyewear from Muukal. Good quality and great prices! My order arrived sooner than expected...thanks.

Love the frames, great price, have bought from here before and definitely recommend to people all the time.

I ordered two pairs of glasses and paid for expedited shipping. Based on their website, I should have received the order in about a week. That didn’t happen. After getting no response to my email, I sent a text message. Hours later, I finally got a reply saying one of the pairs was damaged and had to be remade, but it would ship out “the next Monday.” A full week later, I had to message them again because the status still hadn’t changed. They did refund my expedited shipping fee—but the order still took nearly two weeks to arrive, and only one pair of glasses showed up. That pair was unusable, with almost no clear vision area. At that point, I was tired of the entire experience and asked to return everything for a refund. That’s when I was told I needed to send a picture of my prescription via text so they could verify it was entered correctly. I did—it was correct. Then they told me I had to wait until the second pair arrived before they could resolve the issue. When the second pair finally arrived, I was actually surprised—they were of good quality. I let the company know, only to be met with a dismissive response: “The prescription was the same, what did you think the problem was?” I replied that maybe there was a simple human error, because I don’t make glasses and wouldn’t know. Their response? “We don’t intentionally manufacture the wrong glasses.” To be clear—I never said they did anything intentionally. I simply suggested it could’ve been a mistake. Instead of acknowledging that possibility, they told me to “test their prescription and tell them how to make it better.” I already told them what the problem was. Save yourself the time, stress, and frustration. Buy your glasses elsewhere. This company’s attitude is unacceptable and their customer service is beyond reprehensible. Each response is sent with more offensive attitude. Promptly filing a complaint with the Better Business Bureau solely because of the unprofessional manner and negative attitude I have experienced.

I never got my glasses. It says they were delivered but could not be found. I am placing another order with a different company. You have lost a customer.

trois paire pour 119$ elle sont parfaite et de bonne qualité