Teresa S.
My prescription is not right
My prescription is not right . I can't see with them they are not crisp . When I put them on its like putting on a dollar store pair of readers. Not good quality 😕 . No the fact is you confirmed the prescription, so just exactly how was that done? So if your prescription is wrong its the customer's fault when you say you have confirmed it. Not good business at all . My word of mouth as directed 3 so far away from this poor company. Very bad customer service.
Response from MuukalOpticalDec 9, 2025
Yes, the fact is that you filled out the wrong prescription. Sorry


