MuukalOpticalReviews of muukal.com

Beautiful!! No complaints!!!

I just received 3 pairs of glasses from Muukal, and I am beyond pleased with the product, and process! At the price point - these far exceeded my expectations, and are actually better than what I paid double for in the US. I will absolutely be ordering more glasses from Muukal...... As a matter of fact, I won't order from anyone else!

Great quality and beautiful frames! I am happy with my purchase.

Great service that was fast. The glasses are very good quality and fit perfectly.

Update: As you can see below they did comment to fix the error, and even messaged me to fix the error. I was very pleased to know they were going to fix the issue. However, that is not what happened. Instead they refused to remake the glasses until I removed the review below. They told me the issue was with the frame I picked and asked I select another frame. I did. We came to an agreement of the new frame and lenses. They then told me I would need to delete my review first before remaking the glasses. I asked them for a tracking number before I updated the review, as I would have changed it to a positive review to explain how they were willing to fix the issue. They refused to provide me with a tracking number, or even agree to provide me with one. I do have text messages from this exchange to prove they wouldn’t. I also fully believe that had I not wrote this original review they would not have reached out to fix the issue even though I emailed them twice to resolve it. They completely stopped responding when I stood my ground about the tracking. Before this interaction I had ordered several pairs of glasses from them and also had friends who ordered from them based on my recommendation. I have never had a single issue with any pairs I have ordered. However, the one time I do, this was how they decided to handle the situation. I will never purchase a single pair from them again. I reached out to them to let them know that one of the two pairs had something wrong with it. I emailed them the night I received them, and have yet to get a response. My sunglasses are great and I have order previously with out issue. However, it would be nice if they would get back to me to fix the issue.

Love the frames. They are on the delicate side, but 3 pairs for $154 can’t be beat! The bifocal on 2 doesn’t seem to line up perfectly but prescription strength is perfect and they are spares anyhow. I would recommend giving them a try.

Communicated well. Quality of glasses.

Your lenses are complete garbage, cant see thru them. Same prescription from another company is fine, but not yours. Also the longevity of your lenses is not adequate they rust, break etc never buying from. Your company again. Yes there's an issue with the order.