customer
The whole end to end process was…
The whole end to end process was smooth, product is great and the customer service is excellent. They are very responsive and interact positively.

Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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customer
The whole end to end process was smooth, product is great and the customer service is excellent. They are very responsive and interact positively.
M.D.
Fast shipping and that they have return policy love all glasses that i ordered is as described.
customer
Second purchase and perfect fit both times. Best glasses I've ever owned.
BILL
I got exactly what I ordered only problem is I accidentally ordered sunglasses. They are great but not what I needed. I have been ordering with them for 3 years. I’ll just have to order again to get the glasses I needed.
Linda
I should have received progressive lenses. But did not. I can only see at a distance with theses glasses. Even though I sent a copy of my prescription. I love the frames. But cant wear the glasses at all.
Response from MuukalOpticalFeb 6, 2026
Sorry, you have chosen one pair of progressive glasses and two pairs of single vision glasses yourself, so are you saying that you need three pairs of progressive glasses??
Jo W.
Great quality glasses. Amazing customer service. Prescription is exactly right.
customer
The price was right. The fit is good. I’m not too sure about the lenses. They seem a little “off” but since they’re Progressives, I need to give it some time. 2 of the frames I ordered are very similar to the glasses I’d been wearing for several years—super cute. The 3rd pair was my attempt to try something new. I went with a style that had tiny butterflies in the design. The glasses I received have 0 butterflies. 🫤. I’ll probably order again, though.
David B.
The gray pair seems to be wrong, the other two pair are fine. Not sure what happened, so what can we do about the issue. Please contact me and let me know what we can do. Thank you, David