Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
muukal.com
Website
muukal.com
Category
Vision & Hearing
Location
Plano, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 11% of reviews.
Latest
Most recent review: October 2026.
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The best and most economical solution to eyeglasses.
This is my third or fourth time to buy glasses from Muukal. None of the other online retailers have been able to make the adjustments I need. I wear a very high bifocal for work and need my bifocal raised 4-5 mm based on the height of the lens. I simply add a note to each pair and the adjustments are perfect! I also have a lot of astigmatism and other companies have been unable to send me glasses I can see out of without being blurry. I highly recommend Muukal!!! I just got three pair for $119!!!
CC
Carol-Cambridge,OH
Great selection and great prices
Great selection and great prices. My glasses came quickly and I love them!!!
CY
customer Yuri W.
Everything I will definitely order more…
Everything I will definitely order more glasses and tell family and friends about your company I was very pleased
JC
Jean C.
Will order again
Ordering was simple, product delivered in about 2 weeks, great glasses.
SM
Sandy M.
INCREDIBLE
The selections were great, the process was easy, and the prices are INCREDIBLE!
RD
Richard D.
Great Glasses
I ordered three pairs of glasses with progressive lenses, they arrived in about two weeks. The frames appear to be good quality and the fit is just as I expected. The perscreption seems to be exactly as it was prescribed, the next time I go to the eye doctor I will have them check but I'm sure it is correct. There is no place else I could buy quality glasses at this price. Thank you Muukal.
CU
customer
I love all my glasses.
I love all my glasses.
UA
UBUNIBI-AFIA
AT FIRST THINGS WERE GREAT UNTIL 3 MONTHS LATER...
Listen, I thought, as I ordered, "oh PLEASE don't be a scam this is too good to be true" you know the saying. I got a tracking number and not even 2 weeks later, I had 3 BEAUTIFUL pairs of glasses, in their own cases with cleaning cloths. Then the test... I COULD SEE and MUCH better than the ones I had gotten in person, just a week before. I am ALREADY planning to order more and my husband is a new customer too now LOL. THANK YOU, MUUKAL! Y'all are the real deal! I placed my order 1/25/26 received from my mailbox on 2/5/26 - no kidding! I am STOKED!
*****UPDATE 3 MONTHS LATER*****Let's start with the GOOD things:
Beautiful selection
Perfect prescription
Great cost
Easy ordering process
BAD:
Customer service is OKAY.
QUALITY:
TERRIBLY POOR QUALITY PLASTIC FRAMES (they last only about 30-45 days and THE FRAMES WILL POP - JUST CRACK while ON YOUR FACE, it's a wonder a piece did not go into my eye.
So far, it has happened to 2 of my 3 pairs and 1 of 3 for my husband (so far) he was on his computer when his just popped/cracked. THEY WILL NOT REMAKE THEM, THEY WILL ONLY SEND YOU ANOTHER FRAME AND TELL YOU TO GO TO A PROFESSIONAL TO GET THE LENSES PUT IN, WHICH MEANS YOU'LL BE PAYING SOMEONE for THEIR poor materials. I have had 2 frames replaced and on one of those, I cannot even get the lens into so they are useless. If you want short term glasses, this is the place to go but I would definitely. it took several emails for them to. Remake my second pair instead of just sending the frame, and I think that's because I asked for a refund. I would suggesst you go someplace else for plastic frames if you want something that's gonna last, without an email argument with customer service.