MuukalOpticalReviews of muukal.com

Horrible experience!! Can’t see out of the glasses I received. I try to return them and they give you this big hassle that you have to send them to China and all the costs associated with it. Or they will give you half of your money back and you can keep the glasses you can’t see out of!! It is a big scam!! Horrible Company!! Do not buy from this company!!!!

Appreciate the service: The glasses looked exactly like the pictures. They lenses match my prescription perfectly. They arrived carefully packed and promptly as the emails described. I appreciated being able to track them. The only improvement I can suggest is to follow the customer request to set the progressive bifocal slightly lower so it won’t interfere with regular vision.

I love my glasses! They fit comfortable, the quality feels great, and they look even better in person.

Loved my glasses, great quality. The prescription was spot on! I recommend Muukal to anyone who needs to purchase glasses.

The efficiency of getting the glasses quick and the quality is amazing!

I feel like these glasses are just as good as Zenni, I have tge best luck with my Muukal glasses and the discounts are way better. The glasses always fit me perfect.

Glasses are top quality. Prescription was spot on. Very impressed by the quality of your product. Will purchase from you again.Cheryl

Ordered 3 pairs of glasses. They had the prescription correct however something is not right with the lenses. The glasses caused headaches and I almost fell with a pair of them on from being dizzy. Have ordered from another company before and had no problems. Once I get my money back I will stick with the other company I used. Now I am having trouble getting a refund as stated is available for any reason. I have returned the glasses to Texas, as their website says for returns.They were delivered to Muukal at their Texas address. Now they have taken the Texas address off their website and tell you that they have to be returned to China at YOUR own expense even if there is something wrong with them! Will update on refund. June 4, 2026, glasses were sent back and received in Plano, Tex. No sign of a refund as of yet. June 18, 2026 and no refund even tho I sent the glasses back so as you can see there is not a 100% return policy. I’ve had no contact from Muukal. I’m telling you, if you’re smart you will steer clear of this company. Cheap products are produced not to mention the lens in their glasses are not right. My eyesight means much more to me than the junk I received from this company. Lesson learned and I will be reporting them to the Better Business Bureau. Be smart and steer clear of this company!