Mutual Screw & Supply can supply anchors, bolts, screws, metric, military, nuts, security fasteners, spacers, standoffs, threaded rod, tape, USA made fasteners, washers, wire hardware, and more!
Mutual Screw & Supply (mutualscrew.com) has 233 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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233 approved reviews, newest moderated first
Aaron
I appreciated the call when they didn't have the exact length of broom handle that I ordered to see if I wanted the next length they had in stock. I didn't realize it then but they actually did me a favor because the size they had was, in reality, the exact size I needed! Delivery was on time and they followed my instructions. What else could I ask for?
Joshua T.
Great price and great customer service will use again!
Bill
Hello , Bad place to do business with . Advertise non-existent products. No advance warning you are placing an order for items that is out of stock . Then they offer a inferior product , and lower value too . That is called bait-and-switch . To cover their behinds...they suddendly claim items are all of stock and will place a store credit on file . That was 6 months ago . Today , all items are now in stock...surprise surprise . Never made a attempt to finish my order , no e-mails or phone calls . When I found out about items in stock and demanded to have my order completed , I was told I would have to pay shipping...again . Of course my store credit only covers the items value , not including the [ original ] shipping cost . So that means I over paid for shipping the first time around ( short / smaller order means less shipping cost right ? ) Now wants me to pay again ?? I demanded a REFUND AND NOT PLAY THIS GAME ANY LONGER . That was 6 months ago . After many more e-mails and phone calls , I was assured a refund check will be sent . I got the check..... THEY NEVER SIGNED THE CHECK...IT IS USELESS . Not only is that RUDE , it is also could be criminal . I have to fight with this place some more just to get a $18 refund . All this lingering aggrevation over a roll of specialised tape . stay away from this place .
Kiran P.
Arrived little high cost still i have it
Richard F.
Very fast shipping and a good deal on some tools on sale.
ROBERT H.
This is the first time I bought something from Mutual Screw & Supply; they were one of the few companies that came up in my search carrying the product I was interested in, so I gave them a try. I thought it was a nice touch to follow-up my order with a personal email introducing me to my account manager, and shortly before receiving the product, I received a follow-up invoice to the one I received immediately after my order. In sum, my brief experience with Mutual Screw & Supply was positive, leaving me with the impression that this is a very professional company that takes their mission seriously. On the other hand, I did have to wait for the product for more than a week, and I didn't get a tracking email---as far as I remember--which may have helped alleviate some of my anxiety. Just before getting the product, I did receive what seemed like an automated email asking me if I got the product, which sort of increased my anxiety. Otherwise, I am happy with my experience.
Pindola
got it fast right to the front door
Heather B.
Quick, great customer service, completed order with no issues.