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Musicnotes (musicnotes.com) has 633 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
musicnotes.com
Website
musicnotes.com
Category
Video & Sound
Listed on Five Star Index
2026
About these reviews
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The company replied to 64% of reviews.
Latest
Most recent review: October 2026.
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I can find a LOT of piano sheet music on musicnotes.com. It's an excellent resource as a musician and as an instructor. There are often a wide variety of arrangements available for any particular piece of music. It's great!
Response from MusicnotesSep 6, 2022
Thank you for taking the time to leave us a 5-star review and rating, Randy! We're glad to hear that Musicnotes has been a great resource for you. Stay musical!
LD
Laura D.
Good library, tempered by the not so good
I've been using music notes for years. I enjoy their extensive library and the ease of transposition -- however, when printing you have to be careful it doesn't revert back to the default key. In fact, everything has to go just right in printing because you've usually only got one shot to get it right -- and so many things can go wrong during the printing process.
Music notes is aware of this because there is a giant tutorial on solving printer problems. Even so, I've had browser issues, garbled music, key reversion issues, etc. There is a question at the end: "Did your music print OK?" After 5 or so prints of garbled music and a totally useless message to customer service with screenshots, the rep responded by berating me for trying too many times and treating me like a liar/thief. He even got mad that I bought the music twice and had still not been able to print it. Anyway, after help from three people in my family, including two tech-savvy kids in their 20s, we finally got one version of the music to print through one of our phones.
The other problem people have mentioned is that you can only see the beginning page, which is not too helpful as this page is often just the intro to the song, and you can't tell if the song changes key later or the level of difficulty it might get to. (They rate songs for difficulty, but that's rather subjective.)
Customer service is hit or miss. The last exchange I had was so bad it prompted me to write this review. It could not have been any more condescending, disinterested, or unwilling to help. Even with screenshots, the customer service rep. asked me what was wrong, indicating he had not even comprehended or looked at my message but dismissed it out of hand. Even after I told him I'd bought the music twice because of problems, I got lectured for being unable to print correctly and given canned answers like "try another browser" DUH already on their tutorial. Now I just go into the experience knowing that I'm not going to get any help from customer service. My kids are my customer service and we actually have a saying in our family called "a musicnotes problem" -- which means a problem that is going to take you at least 20 minutes to resolve and involve a bit of frustration.
I have given music notes plenty of extra money for stuff -- whether music hasn't printed at all, has printed in the wrong key (because of the default) and I hit "yes it printed OK" too soon, has taken subscription money but not really allowed use of credits, has turned into a song that looks nothing like the first page and/or changed key (sometimes several times!) so I've had to buy another arrangement.
Also, the bombardment for the pro service and their surveys and such after purchasing is just so annoying and time consuming to click past. I just feel like printing music should be a simple process, and shouldn't come with all of this rudeness and drama.
But yes, the library and ability to transpose is nice.
Response from MusicnotesSep 1, 2022
Hi Laura - We tried reaching out via Trustpilot, but didn't receive a response. Could you please contact us by emailing [email protected]? We'd like to work with you directly to address your concerns. Thanks!
AN
Andrew
Fantastic selection of sheet music
Fantastic selection of sheet music - easy to buy and download - most can be transposed
to preferred key - inexpensive.
Response from MusicnotesAug 15, 2022
Thanks for your 5-star review and rating, Andrew! Stay musical!
DC
Dean C.
Musicnotes.com is good gear!
Tons of stuff, easy retrieval of old purchases through my personal account, transpositions, and a nice sheet music player. Musicnotes.com is one of just a few sheet music sources that I use often.
Response from MusicnotesAug 11, 2022
Thanks for leaving us a 5-star review & rating, Dean! Enjoy the arrangements and stay musical 🎵
JF
joel F.
Musicnotes has the widest selection of…
Musicnotes has the widest selection of sheet music that I've found, and their prices are reasonable.
Response from MusicnotesAug 5, 2022
Thanks for taking the time to leave us a 5-star review, Joel! Stay musical!
MA
Mazza
Huge range of music at affordable…
Huge range of music at affordable prices!
Response from MusicnotesAug 5, 2022
Thanks for the 5-star review & rating, Mazza! Stay musical 🎵
MA
Miguel A.
It’s very useful and user friendly.
It’s very useful and user friendly.
Response from MusicnotesAug 2, 2022
Thanks for leaving us a 5-star review and rating, Miguel! Stay musical!
RA
Raneem
I usually find my song
I usually find my song, then I can easily transpose or look at alternate arrangements. I need nothing more.
Response from MusicnotesJul 21, 2022
Thanks for taking the time to leave us a 5-star review, Raneem! Stay musical 🎵