MusicnotesReviews of musicnotes.com

These prices are getting out of control - $10.99 for 2 pages of music and no there is no ‘cost of delivery’! Price includes $3 fee for printing (which most people need to do) and I was also recommended to pay an annual membership in full upfront for ‘cheaper’ products so advised to spend $70+ just for 2 pages of music! I could probably find ‘bootleg’ copies on the internet if I looked hard enough. At the very least make membership monthly and charge less the more people buy.

Das ging zwar schnell, aber anscheinend haben sie meine Debitkarte ohne die übliche Zwei-Faktor-Authentifizierung belastet.

They used to be good but with a fault with the website, it charged me twice, I search around the website for help which was difficult. Managed to find a contact. They got back to me eventually calling me the wrong name and saying they have no record of being charged twice despite mentioning the right sheet music title.

Very confusing subscription system. The Pro offer does not clearly state that you only get one song per month unless you pay extra. I felt misled — the way the offer was presented didn’t match what I expected when signing up. Support cancelled my subscription but wouldn’t provide any goodwill credit. For the price they charge, there are far better alternatives.

Die Noten sind bestimmt gut, aber nach dem Kauf erhält man keine PDF-Datei. Das wäre Standard. Aber wenn man eine PDF-Datei haben will, darf man danach noch einmal draufzahlen, sonst lassen sich die Noten nur im Browser anzeigen. Mein Tipp: Benutzt die Druckfunktion und "Als PDF speichern". Danach angeben, dass der Druck nicht funktioniert hat (danach wird man gefragt), und dann kann man das auch beliebig häufig machen, denke ich. Trotzdem unfair!

I printed a score that I paid quite a price for. (The license costs as much as a hanon book) and I misplaced it. Went back on musicnotes, found out you can only print it once? I have to pay again just to print a song that I already have a license to? This is not nice.

I was told a refund would be coming, but may take up to two billing cycles, then I was told I must do something else to my order to get the refund. Not straightforward, not upfront. The total was in US funds but did not say that anywhere - until I got the charge on my credit card, despite denoting I was in Canada.

Their hard copy prints are a joke. $30 for a set of single sided pages in a folder...and arrived folded in half. This is useless to me and no better quality than what I could print at home. At least bind it into a booklet or something.