MuselyReviews of musely.com

Team was very responsive and my issue was resolved quickly! Thank you!

The Musely customer service responded immediately and helped resolve the issue promptly.

I had questions and concerns. They responded quickly.

Updated: Customer service is horrible and although I tried to communicate with the nurse or doctor I was unfortunately loved by doing so by an AI chat bot with pre typed responses. Exactly what I expect from a $20 doctor. My dermatologist fixed the problem of my skin withdrawals with better products, covered by insurance, and they are available to talk to me like a person. So, no thank you. This service is really for people without insurance or the nieve that will wise up like I did. Original message: The spot cream works better than any I have found on the market but only the first bottle; however,the other products (I have tried almost all of them) do not provide the same results, including the body spot treatment. Good luck getting help if one of your products arrive half full. Good luck getting any questions to a nurse or doctor after they get the paperwork from you to be able to take your money. They will not tell you if stop tretnoin your skin can become irritated red and flakey. Then you can to see a real dermatologist for more than $20 . There are better products at better price points that don't require sending a disengaged doctor $20. That should be your first sign, a doctor that isn't worth more than $20. It's your face so you really want to go with cheap money grabbing docs? After being ripped off by them I wouldn't recommend this company.

Very responsive and excellent customer service. Fair pricing of quality evidenced based products and ingredients. Easy to use.

The agent that helped me was very good. My questions were answered and my product is now on the way,

I have a large melasma spot. There seems to be some benefit from using the spot cream but it’s slow going. The app tried to sell me the spot cream plus an otc bundle. I did not want the additional bundle. It was not clear how to remove the bundle. I finally was able to get to customer care (which is hidden behind a bunch of bot support) to get the otc items removed. I have communicated with the doctor asking for a time line but his answers are unclear. You have to subscribe to get a single reorder which I don’t like. I will try a second round of the treatment and keep my eye on the subscription should I decide the result is not worth it in the future.

I have been using the aging repair cream and the spot cream for a little over three months. I am definitely seeing a difference in my skin texture and tone. It feels firmer and smooth. I am looking forward to see you. Continued improvement.