MuselyReviews of musely.com

Response from MuselySep 18, 2025

We are so sorry about the inconveniences. Upon further review, based on your email, it looks like you recently reached out and the Support Team promptly responded in less than 24 hours. They have turned off your Auto-Refill for you and offered Rewards as a courtesy for your unwanted scheduled refill to show our commitment to your satisfaction! If you are interested in the courtesy offer, we kindly ask that you reach out to our Support Team via that email thread. Thank you for your understanding. :)

Response from MuselySep 18, 2025

Thank you so much! We're so happy to hear your skin is glowing and that you’re loving your treatments. Radiant skin looks good on you! ✨

Response from MuselySep 18, 2025

Thank you for sharing your experience so far, we truly appreciate your patience and honesty. We are so sorry to hear that you have not yet achieved your desired results with your treatment. Please kindly note that results can commonly take 6-8 weeks, and we recommend completing your eNurse checkups, as this program is designed to guide you through your treatment, track progress, and provide recommendations! Since you haven’t seen improvements, we encourage you to consult with your designated doctor for personalized advice. Additionally, we kindly ask that you reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and we’ll be happy to assist you further. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselySep 18, 2025

We are very sorry to hear that you were not pleased with our treatments and felt like they were harsh. We recommend consulting your designated doctor, as they can determine whether what you are experiencing is an expected side effect or an allergic reaction. Once you’ve spoken with your doctor, please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support , reference #Trustpilot, and we’ll be happy to assist with any necessary follow-up actions. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselySep 18, 2025

Thank you for sharing your experience! We're so glad to hear the supplement is working well alongside your Musely treatment. It’s great to know you’re seeing progress, and we’re honored to be part of your hair journey. :)

Response from MuselySep 18, 2025

We are so happy to hear you are seeing the results you were looking for! If you have any questions, please do not hesitate to reach out to us, we are here to help! :)

Response from MuselySep 18, 2025

Thank you for your review. We are so happy that the Support Team is such a great help for you. :)

Response from MuselySep 18, 2025

Thank you for sharing your experience. We’re glad to hear the first refill of The Spot Cream worked well for you, but we’re sorry to hear you're not seeing the same results with the second. We want to assist you with this and help you find a formula that is best for you! Please kindly note that results can commonly take 6-8 weeks, and we recommend completing your eNurse checkups, as this program is designed to guide you through your treatment, track progress, and provide recommendations! We encourage you to consult with your designated doctor for personalized advice on which formula is best for you individually. Additionally, we kindly ask that you reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and we’ll be happy to assist you further. Thank you so much and we look forward to having the opportunity to assist you further!