Simon B.
Fraudulent charges
In October 2025 I purchased a one off, one month Tai Chi program for $15.65. There was no renewal or mention of a monthly subscription which is the main reason I purchased it. Two months later I start getting charged $40.12 on the 22nd of every month. I didn't notice this until recently. This is fraud and I have contacted my card company. I also noticed on Trustpilot someone else with exactly the same experience. I notice in their reply they are implying that renewal subscriptions were overlooked. NO they were not. They were not mentioned anywhere. It was a one off purchase of $15.65 for one month access.
Response from MuscleCharge AppOct 15, 2026
Hi Simon, Thank you for reaching out. While subscription renewal details are presented at checkout and in our terms, we completely understand how this can be overlooked. We’d like to help resolve this directly—please email us at [email protected] with your reference number so our team can assist you with your billing right away. Best, Albert