Russ S.
Looks like all the reviews are similar…
Looks like all the reviews are similar with computer generated responses. I don't think anyone actually works there. Maybe a nerd in his basement. I started 5 days ago and paid for 1 month. I get to start workout and the app immediately freezes up. I can't X out or use any arrows to change screen. I can only scroll up to exit. I used help and did everything it suggested, and nothing worked, cancelled acct. the same day and requested refund. Caroline has offered me a free $249 lifetime subscription instead of refunding my $15.95 for something I still can't use. SCAM
Response from MuscleCharge AppMar 6, 2026
Hi Russ, Thank you for sharing your experience and giving us the chance to address this. I see you have been in touch with our support team regarding the technical trouble you faced. The app issue you described has been relayed to our development team, and a fix is underway to ensure the screen navigation works smoothly moving forward. It appears you have since reached an agreement with our team for a partial refund and a complimentary offer. We are glad we could find a solution that works for you. If you have any further questions as things progress, please email us at [email protected] and mention Ana for priority assistance. We are here to make sure everything is working correctly for you. Best regards, Flor



