MuscleCharge App Reviews | Read Customer Reviews of musclecharge.app

MuscleCharge App Reviews | Read Customer Reviews of musclecharge.app

MuscleCharge App reviews

Showing 27 reviews with 3 stars · Clear filters

Leigh A.
Jun 2, 2026
The app is thrown out there with no…
The app is thrown out there with no instructions as to how to use it. Do I do the one exercise featured or go beyond to alternate listed exercises. Not intuitive at all and possible source of injury if one assumes all have to be done.
Response from MuscleCharge AppJun 2, 2026
Hey, Allen! Thank you for bringing this to our attention. Your safety and comfort are our absolute priorities, and we appreciate you sharing these specific concerns about navigating the exercises. To help you get clarity right away and prevent any risk of injury, we highly encourage you to head over to the GROW tab in the app. There, you will find our courses which are specifically designed to give you a clear walkthrough on how to safely use the app, follow the routines, and understand when to alternate exercises. We want to make sure you feel completely confident using the platform. If you need further assistance after looking at the courses, please reach out to us directly at [email protected] so we can guide you through it step-by-step. Best, Albert
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thomas M.
May 26, 2026
Tried the trial for £9.99 and thought had cancelled subscription through App but ....
Terrible tried the trial for £9.99 and then believed I had confirmed cancellation on the app. Find I have been charged £39.99 for the next two months despite me never having accessed the app or the website in that time typical internet subscription con. Very annoyed! In response to your comments I already contacted your support team who basically said tough luck there are plenty of warnings to cancel the subscription and then subsequently offered me a further 6 months for free of something I am not using. I admit that I may have messed up by not confirming the cancellation properly but there is no reminder the trial is comong to an end when it is clear I am making no use of your service and no notification you were taking the £39.99 payment again despite it being clear I am not using your service. Only when I noticed the second payment did it end Further update: To be fair they have obviously reviewed my complaint and refunded the current month so recovered half my unplanned spend which I guess they were not obliged to do and is appreciated so changed my rating from 1 star to 3 stars.
Response from MuscleCharge AppMay 26, 2026
Thank you for bringing this to our attention, Thomas. We would love the opportunity to review your plan details and provide an immediate solution for you. Please reach out to us directly at [email protected] so we can look into your account status, address these charges, and resolve this right away. We are committed to making things right! Best, Albert
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customer
May 3, 2026
Not all the exercises are displayed…
Not all the exercises are displayed that are listed in the various days routines
Response from MuscleCharge AppMay 3, 2026
Hi there, Thank you for your feedback. We’re sorry to hear that some exercises aren't displaying correctly in your routines. We would like to look closer into this to understand and resolve the issue for you immediately. Please reach out to us at [email protected] and mention Ana so we can provide you with priority assistance. Best regards, Joey
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Jim
May 1, 2026
I’m just starting out
I’m just starting out ! You need to add a pause button , and for newbies like me , a quick tutorial of the next exercise coming up would be nice . Otherwise so far so good . Another review will be done at the end of my 7 day trial . Ty
Response from MuscleCharge AppMay 1, 2026
Hi Jim, Thank you for the three star rating and for sharing your suggestions as you get started. We are happy to hear that it is so far so good for you. Regarding your request, there is actually a pause button on every workout video; if you just tap the screen while it is playing, the control will appear. For the tutorials, we provide the title of each exercise and a sample preview snap before you begin to help you prepare. We are here to support you during your seven day trial and beyond, so please reach out to us at [email protected] if you need any further help at all. We are excited to see your next review and we are rooting for your success! Best regards, Kim
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Eduardo G.
Apr 20, 2026
Creo que las imágenes publicitarias confunden
Al ver su video publicitario me hizo pensar que era taichi en silla. Pues tengo la columna vertebral en malas condiciones. Llevo 3 operaciones y ya no habrá más. Lo último fue hacerme infiltración a las vértebras. Y siendo sinceros no creo poder hacer los ejercicios que vi en el nivel principiante. Tal vez me equivoqué de programa.
Response from MuscleCharge AppApr 20, 2026
Hola Eduardo, Gracias por tus comentarios. Te escuchamos y estamos aquí para ayudarte. Tu seguridad es nuestra prioridad absoluta, y nunca queremos que te sientas presionado a hacer movimientos que no sean adecuados para tu cuerpo. Queremos revisar tu experiencia y resolver este problema de inmediato. Por favor, escríbenos a [email protected] y menciona a Ana para que recibas atención prioritaria. Estamos comprometidos a solucionar esto para ti. Saludos, Joey
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Jeffrey S.
Mar 31, 2026
How long until I do the chair exercises?
How long until I do the chair exercises?
Response from MuscleCharge AppMar 31, 2026
Hey Jeffrey, Those chair sessions are a core part of the program, so you'll typically see them appear in your plan early on. If they aren't showing up yet or if you want me to confirm your schedule, we're happy to help. Just drop us an email at [email protected] and we can go over your plan together. Best, Joey
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Fred
Mar 16, 2026
You never replied to my e-mails…
You never replied to my e-mails concerning my subscription. Need a explanation of the $39.99 charge,
Response from MuscleCharge AppMar 16, 2026
Hi Fred, Thank you for your patience and for connecting with us! We appreciate the opportunity to help. We have just sent a direct message to your email with a detailed breakdown of the $39.99 charge and all the information regarding your subscription. Please take a moment to check your inbox (and your spam folder) so we can finalize this for you. We are excited to get this settled and ensure you're all set! Best regards, The Muscle Charge Team
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Steven K.
Mar 12, 2026
can't use on a desk top
the fact that it can't be used on a larger screen like a desk top is problematic.
Response from MuscleCharge AppMar 12, 2026
Hi Steven, Thank you for sharing your thoughts with us. We definitely hear your point regarding the screen size. While our program is currently designed as a mobile app, we are actively exploring ways to make it accessible on larger screens like desktops in the future. For now, the portability of the app is intended to help you take your routine with you wherever you go, ensuring you always have your plan handy while you are out and about. We want to make sure you feel fully comfortable and supported as you get started on your goals. To help us resolve this to your satisfaction or if you have any other questions about the program, please email us at [email protected] and mention Ana for priority assistance. We look forward to helping you get the most out of your experience! Best regards, Flor
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