Jeff J.
BEWARE OF THIS COMPANY!!!
BEWARE OF THIS COMPANY!!!! I purchased their shower heads and some extra filters. About a month later, I noticed a charge on my credit card from this company for $42.98 for filters. I emailed the company and found out I was somehow enrolled in a filter subscription!! I was able to cancel my subscription and later received an email from Angela advising I was removed from their subscription but they were not going to refund my money. There must be something hidden in their order form that automatically signs you up for this subscription. What a SCAM this company is doing to people that purchase a shower head from them and to take advantage of people. I will never order from them again.
Response from MuravaiMay 2, 2026
Hi Jeff, We’re sorry to hear about your experience and understand your frustration. The subscription is selected at checkout, with confirmation and reminder emails sent to keep customers informed. That said, we apologize for any confusion caused. We’d appreciate the chance to make this right—please contact us at [email protected]. Thank you for your feedback.