Yvette S.
Frederick is great
Frederick is great! Super helpful & easy to communicate with. He is easily the best person I’ve worked with on my weight loss journey.

About MultiMedRx LLC. (MMRX)Written by the companyAccess a physician online through telehealth The physician will assess your condition and develop a personalized treatment plan tailored to your specific requirements. Services include the management of weight loss medications and comprehensive health evaluations conducted by licensed medical practitioners
MultiMedRx LLC. (MMRX) (multimedrx.com) has 189 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Medical Specialists · Irvine, California
Excellent

Medical Specialists · Oakland, California
Excellent

Medical Specialists · San Diego, California
Excellent

Medical Specialists · Costa Mesa, California
Excellent
189 approved reviews, newest moderated first
Yvette S.
Frederick is great! Super helpful & easy to communicate with. He is easily the best person I’ve worked with on my weight loss journey.
Thomas M.
The people are very easy to deal with and are always helpfuland can get things done. Even when I am late placing a reorder, they somehow get it here inplenty of time. Excellent Customer Service. Frederik especially has become my go to guy. He keeps me up to date nnfo and anything I should be doing.
Frances
My experience with Multi-Med RX started out positively. The representative I worked with, Fredrick, was helpful, shared his personal experience, and recommended that I purchase a higher dose of the medication. I paid for the original order through Zip and used my debit card separately to cover the approximately $30 difference for the increased dosage. That debit card was never saved to my account. When the medication was delivered, it arrived at my home at approximately 1:00 p.m. while I was at work, and I did not get home until around 5:00 p.m. I texted Fredrick to let him know how long the medication had been sitting after delivery, and he told me it was fine to use. I relied on the guidance I was given. Unfortunately, I was unable to use the final two syringes because the medication had become congealed. I cannot say for certain what caused the issue, but I was unable to use two weeks of a four-week supply, despite paying extra for the higher dose. I still have both unused syringes stored in my refrigerator in case the company needs to inspect or verify their condition. About a month later, I noticed an unexpected $299 charge on the same debit card I had only used to pay the approximately $30 dosage difference. I called Multi-Med RX to find out what the charge was for and was told that someone would call me back, but I still have not received a clear explanation. My biggest concerns are that half of my medication was unusable, I was charged an unexplained $299 fee, and a debit card that was never saved to my account was charged again.
Response from MultiMedRx LLC. (MMRX)Aug 10, 2026
Dear Frances, Thank you for taking the time to share your detailed feedback. We sincerely regret that your experience with MultiMedRX fell short of the standard we strive to uphold, and we take your concerns very seriously. We apologize for the issues you encountered with the usability of a portion of your medication and for the unexpected $299 charge on your debit card. These matters require immediate attention, and we are fully committed to investigating both thoroughly and resolving them for you. Please contact us directly at your earliest convenience so our customer resolution team can review your order details, examine the unused syringes if needed, clarify the charge in question, and work with you toward a complete resolution. You may reach us by phone or by emailing [email protected] or phone 800.787.9659. We value the opportunity to make this right and restore your confidence. Thank you again for bringing these matters to our attention. Sincerely, Customer Service MultiMedRX
Con
First of all I'm even sure what I am getting as it has not helped decrease my appetite as did the previous company. Communication is very difficult. I was assigned a care coordinator who never returned my calls, texts or Emails. He denied receiving them which is not true, I left messages with their answering machine, texts & Emails. Unlike the other company I used they need you to request when you need a refill. As a result of this poor communication I missed a few weeks. This is without a doubt the worst company I have ever dealt with. DO NOT USE THEM!
Response from MultiMedRx LLC. (MMRX)Jul 22, 2026
Dear Connie, Thank you for taking the time to share your feedback. We are truly sorry that your experience fell short of the compassionate, responsive care we strive to deliver every day. We experienced a temporary system outage that affected our communication response times. We reached out promptly to apologize and address your concerns directly. Since that conversation, our team has made multiple follow-up attempts to ensure your needs were fully met and to offer any additional support. We understand you are currently unavailable by phone, and we respect your decision. If you are open to continuing the conversation, please reach us through our secure patient portal or by email at [email protected]. We remain fully committed to resolving this matter and restoring your confidence in our clinic. At MultiMedRx, our Board-Certified Physicians and Care Team prioritize thorough patient consultations and personalized support. Your feedback helps us improve, and we value the opportunity to make this right. Sincerely, The MultiMedRx Care Team
Maria Teresa De A.
I had a very good Customer experience with Frederick Atuatasi at MultiMedRx, the system had a down time and my delivery date was cancelled and some how got some glitch on the system, he patiently help me get Through the process and assist me the best possible way, got my tirzepatide smoothly and now he is the one helping me all the time with my supplies. I am so thankful that he is part of the Multimed Rx team, he is a gem for the company, client will surely stay not just because the product is effective but because of the people that is with in the company . Frederick Atuatasi kuddos to you! You are An asset!
Patti K.
I had the pleasure of working with Frederick. I had a couple of questions regarding my dosage and a couple of general questions. He went through all of it. He also gave information regarding dose increases. I'm challenged at best with the Internet and he was professional, patient, and most importantly kind. I would highly encourage you to work with this amazing company and people. You can not go wrong with this team.
Steve M.
I highly recommend MultiMedRx. The products, communication, shipping and pricing is legit and top notch! Please try them, you will not regret it. Customer service is awesome and quick to answer all questions. Last but not least, Frederick Atuatasi had been a pleasure to work with!
customer
I dealt with Fredreick and he was dk easy to talk to. Extremely helpful and very knowledgeable. He made my experience so easy.