MudifyReviews of mudify.com

It’s one of the best customer service I’ve had, really nice service and great follow through with services. Really nice experience overall.

Great product, fast shipping even to hawaii!!! Awesome customer service

I hands down had the best customer service with Mudify. Brian is a rockstar and went well above and beyond to make sure I was taken care of. Long story short, FedEx delivered my package to the wrong location, I filed a claim with FedEx who said they couldn’t locate it and to have Mudify file a claim with them to be reimbursed. Needless to say FedEx denied their claim with 0 explanation. Brian kicked it into overdrive and made sure that I had a good experience and ultimately sent me a replacement DESPITE FedEx denying their claim. Beyond grateful as they saved the day because I was waiting on these UCAs to finish my build.

Their customer service is above and beyond. David helped me out, even during different days. He is the BEST!!!! He changed my order like three times with such a good attitude, explained everything to me and he helped me chose the correct pieces and brands for my needs. They also have good prices and they even have discounts for healthcare workers and other fields. I am already telling everyone about them. Their delivery times are also really good. David helped me out even when I placed my order but I still had questions, definitely they help you save lots of time and you don't event feel like you are bothering. A solid 100/10 experience.

The customer service is fantastic! Received the wrong part; easily communicated the issue and the team was quick with helping get me the right part. The open communication was above and beyond any experience I've encountered. They have guaranteed a return customer! Thanks - Al

This company is great to deal with customer service is superior. I had the pleasure of working with Hector one of the leading customer service rep as my package was lost. He worked around the clock to get my missing parts replaced and to me promptly in time to finish the build. It was almost like something out of one of those car shows where everything come together in the end!!!!

Amazing love mudify. Best customer service on the market.

I had a great experience working with Samantha R. while exploring shock and strut options. I reached out via chat, and she took the time to walk me through my options in detail, explaining not just the differences between setups but also what I should be thinking about based on my goals for my truck - making sure I understood the trade-offs and what would actually work best for my use case. Overall, it was a great experience and really shows that the Mudify team genuinely cares about their customers and is willing to go the extra mile to provide helpful, honest guidance. Highly recommend!