Andrew A.
TitleBeware of unauthorized double-billing and lack of transparency.
I am writing this to warn other business owners about the billing practices at Mudflap. I experienced an attempted double-billing where the merchant tried to draft $138.03 despite my records showing I had already paid the full amount via a $31.61 cleared transaction and a $106.32 pending transaction. Furthermore, I requested a copy of my signed contract and ACH authorization three separate times, and they failed to produce any legal documentation proving they had the authority for these specific weekly withdrawals. It was only after I filed a formal Regulation E Dispute and demanded all communication be in writing for my legal records that they finally admitted I owed $0.00 and "removed" my bank info. Check your bank statements closely. If you have issues, document everything in writing immediately.
Response from Mudflap, Inc.Dec 29, 2025
Hi Andrew, we take billing concerns seriously and want to look into this right away. Please reach out to [email protected] or call 1-888-885-3835 so we can review your account and help resolve this.


