Muddy Mat®Reviews of muddymats.com

They charge my card twice. I had to take time out of my day and call customer service to get this taken care of and go to my bank and dispute the charge. On the positive side they were very nice and did all they could to fix the problem. They sent a return ticket and i had to go to the UPS. Store and that sound trivial but they have never been to my store.

Less time from time order was placed and shipping. No corresponding wondering if order was received or being scammed. Emails delivered with same offers as order just placed scammed or what???

The mats are great but it wasn't so great that I had to argue with you to get my freebie that was offered when I placed the order for the first two mats. But you did finally send the free one and I love them

At checkout there was no way to modify the order. The card was charged with no way to change anything.

I never got any follow update emails, never knew if my stair treads were ever going to be delivered.

The mats themselves are great! As far as my personal experiences... The first time, I ordered and received my mat very quickly (a week or two). The second time, I ordered a few of them and I never received them, not even one. It's been a month! I went to the website to use my tracking number, but I couldn't find an area to enter it. I went to the website to find a number to call, but all I could do was chat with a robot about the issue. 🙄 As far as the mats, they do their job well, don't slide around at all, and absorb water nicely. I really do like that I can wash it! If I'm going to hang it to dry it, I usually give it until the next day for it to be completely dry and it is. 👍 I don't know if I somehow got scammed the second time around or what, but until I get my second order, I won't order again.

The corner sticking that I purchased were install as specified and did not work as a mat hold down aid! The pricing also was not done correctly causing a $20 overcharge!!!! I needed 2 sets of 4 priced at $1.99 each set and not $1.99 for each individual corner $1.99 x 8 a fourteen dollar difference. I love the quality of the rugs and will purchase more but please consider giving me a $16 credit towards the next purchase of rugs in order to remedy the faulty corner stickons. I purchased several rolls of thick double back tape and used it to secure the rugs costing $20 but properly securing the rugs. Thank You and God Bless You, Gregory E. McCarthy

The Muddy Mats are 5-star quality. My 3-star rating is due to a bad experience when there was an offer of a “free” item. Of course I clicked “claim your free item”. So I wasn’t happy to be charged for the item. I contacted the company. They said they’d cancel the item and credit me for the charge, but they did not. So I may order from the company again in the future, I will never fall for the offer of a free item.