Holly
Great and fast customer service
I had ordered a few things from Muddy Mat a few months ago. The dog beds were too big and I wanted to send them back and get the small beds. Instead of sending them back, Muddy Mat wanted me to keep them and send me a $50 e-gift card. I agreed. When I went to use the gift card the other day, I could not find it anywhere on our e-mail. I e-mailed Muddy Mat and let them know and asked if they could send another gift card. The next day I had a new $50 e-gift card in my e-mail. Thank you Muddy Mat.
Response from Muddy Mat®Sep 24, 2026
Thank you, Holly, for sharing your experience. We’re glad our team was able to assist you promptly.


