Paula C.
Great Products and Great Customer Service
I own and love several of their rugs, so I decided to order one of their beds for my dog. I didn't realize that they offer two different styles, and the bed I received was not what I was expecting. I reached out to Muddy Mats and they responded quickly with a request for photos, and more details of my issue. They offered an exchange, but I had already realized my mistake and my dog had fallen in love with her new bed, so we chose to keep it. This rambling review to say that I was so impressed with the quick and kind response I received, and also the quality of their products. (If you decide to order a bed, do be aware that they offer two different styles.)🤦🏼♀️
Response from Muddy Mat®Apr 16, 2026
Hello Paula, thank you for sharing your experience. We’re pleased our team could assist quickly and that your dog is happy with her bed.


