MubertReviews of mubert.com

Won’t take any refunds regardless of credit usage. Poor ethics.

The worst experience ever. They stole money from my card, and to add to the whole thing, their service is outrageous and very rude

They have free tracks apparently no youtube copyright strikes. I've used some of those giving credit to the site/artist, and after a year all of them got strikes, I had to replace/mute ruining the videos.

I recently tried MUBERT, and I must say, this has been one of the worst experiences I’ve had with any AI music creation platform. The quality of the music it generates is beyond terrible. No matter how well you describe your prompt, the AI completely fails to understand it and produces music that is the total opposite of what you requested. Instead of creating something meaningful, the results are just random noise that no one would want to listen to. They also offer an option where you can select a genre, and their AI will create music automatically. Unfortunately, this is no better! The so-called "music" it generates is so bad that you can't even bear to listen to it for more than a few seconds. It sounds completely unstructured, chaotic, and uninspired—certainly not something anyone would use for professional or personal projects. On top of that, their customer service is a complete joke. If you reach out to them with an issue, be prepared to wait several days (if not weeks) for a response. And when they finally do reply, their answers are completely irrelevant to your actual question. It’s as if they don’t even bother reading your message. To anyone considering purchasing this service—please don’t waste your money. This AI music generator is nothing more than a scam that promises quality but delivers absolute garbage. Save yourself the frustration and look elsewhere for a real music creation tool.

Based on my personal experience, Mubert does NOT create good experiences for their customers. I feel disappointed. If I could go back in time, I wish I didn't subscribe their plan at first. When I tried to cancel my Annual Pro Subscription by clicking the "Cancel" button, an error popped up at the bottom left corner saying "Error during subscription cancel". Eventually I got my Annual Pro Subscription cancelled by clicking the "Cancel" button to cancel my Annual Ambassador (Free) Plan. Weird, right? This subscription cancellation process is time-consuming & disappointing. Additionally, I have tried writing two emails - one, sent two weeks ago, requesting for a refund & asking how to cancel my subscription; another one, sent recently, confirming if my subscription got properly cancelled. Unfortunately, both emails don't get a response at all. This made me feel very disappointed at their customer services as well. Considering all these, I won't suggest Mubert to anyone if you have other options to choose from. Hope this review is helpful for your decision making process.

TERRIBLE customer service, DO NOT USE!!!!

As most have written before, customer service is a disaster. One receives no feedback even after weeks and also no invoices! Do not do this to yourselves!

Service itself is ok, but the customer service is terrible. One of the worst i have ever seen.