John
It could all be so simple
It makes no sense to give a code that I can't use directly in game. I thought I would receive the code give it to my friend and he be able to input the code in game. Instead he had to create an account on your site then retrieve another code that he could then put in the game. It could be so much more simple.
Response from MTGA CodesJan 9, 2023
Dear Customer, If you had purchased MTG Arena codes directly, you would have shared them with your friend, and they would have redeemed them without hassle. But you elected to buy a gift card. The confusion may come from the fact that the Gift Card is also a code, and you tried to redeem it directly inside the game. The description states that the Gift Card works only on our site, as MTGA doesn't have Gift Cards. You have messaged us on our support email, and we replied with all the instructions on how to redeem the Gift Card. Warmest, The MTGA Codes Team