MSI Credit Solutions leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report which results in an increase to your credit scores.
MSI Credit Solutions (msicredit.com) has 829 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
msicredit.com
Website
msicredit.com
Category
Credit & Debt Services
Location
Dallas, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have worked with other companies in the past and by far this is the best company and they have done so much for me and my credit score. They are always keeping me updated on progress and if any problems arise. Thank you MSI for everything
Response from MSI Credit SolutionsAug 6, 2021
It has been an Immense pleasure serving you all through these months. If there is anything else I can do to assist, please don’t hesitate to ask.
BC
Bryon C.
Couldn't be happier the way Alfred been…
Couldn't be happier the way Alfred been working with me. Makes the process a huge relief
Response from MSI Credit SolutionsJun 17, 2021
Reviews like this are the reason for which we work hard and strive so hard! Thank you for this review. Give us a call if you need anything 214-888-4990.
WL
Williams L.
It is only one problem.
It is only one problem.
1) you do not return calls or respond back to complete previous discussions so that the client knows his or her stand .
Keeping silence for days, weeks or months should not a business principles because you have a dateline as well as me! Let’s get to work. Thanks
Response from MSI Credit SolutionsJun 22, 2021
Mr. Williams, we appreciate your feedback. We're sorry to hear that you are dissatisfied with our services. Our records indicate that your agent had been in contact with you. Our program is a process, and we welcome your questions by also calling into our customer service department during our business hours. Good news is you are not finished with the program yet and our services have been successful at removing 2 collections ($3,719 in negative debt removed) and a total of 101 total-point increase exceeding our service guarantee. We have also had a member of our support and management team attempt to reach you to address your concerns. Please contact our team back at 214-888-4990 when you get a chance.
RL
Rina L.
MSI Credit solutions is amazing and has…
MSI Credit solutions is amazing and has done a great job on fixing my credit. I never thought that I could get my scores up with all that had happen in my life, I thought the bad choices that put me in this position were going to haunt me forever. Thanks to MSI I will have the opportunity to buy a new car again or buy another house whichever the Man above decides to put in my path to do next in life.
Response from MSI Credit SolutionsJun 17, 2021
Reviews like this are the reason for which we work hard and strive so hard! Thank you for this review. Give us a call if you need anything 214-888-4990.
AM
Aiysha M.
Do not use this company!!! Beware of Ricardo
My advice is to not use this company! (Please read update below). I feel bad rating the company this way because the young man I worked with was great. I worked with a young man named Turk, he was very helpful! In the beginning I was not pleased with him, because he wasn’t forthcoming with the price & fees and bargained with me for a lower fee than he introduced which lets me know there’s a bit of hustle. I chose to walk away, and Turk came around. There are fees and they want you to sign up with their credit monitoring company, I’m sure it’s not needed but they must have a deal with this company (it’s business I get it).
The company helped me remove things from my report and I did my part in paying my bills and other things, so my score rose 80 - 90 points while working with them. One of the ways Turk helped me decide to go with his company was by telling me about their homebuyers program. I wasn’t so excited because I was new to town, but knew I may want to purchase in the near future.
I reached out to the person who had been emailing me for months about preparing to purchase a home and boy do I wish I had not. His name is Ricardo. He was condescending. He called me from his car and you could feel the rush in his tone. He began by telling me this isn't a buyers market, then went on to explain how hard it is to get a home in this market. I stopped him as I was getting very overwhelmed with the flux of information and negativity and said “this doesn’t sound very positive I don’t know if it makes sense that you go on it doesn’t seem I’ll be able to get a house”. Very discouraged at that point I just wanted the conversation to end. He continued with telling me the difficulties with my situation (he didn’t know my situation)… I own my own business and have a nice little stash saved for my business but of course if I wanted a home I would use it for a down payment. I didn’t get a chance to explain that, I was being spoken down to by this man who was assuming everything and rarely asking a question.
At about 3 minutes in I had had enough sass from this fast talking bottom feeder speaking down to me and mansplaining, and told him thank you and hung up.
So the reason I chose the company and pay all the money is the exact reason I quit today. Sad!
He’s full of knowledge in his field, and isn’t afraid to beat you over the head with it. I wish I had never used that company or given them my money and will leave a review on EVERY platform I can so people know. Be aware of who you’re investing in, choose yourself and don’t use this company.
UPDATE: the company responded to my review of not being pleased by saying I left a review because of “INSECURITIES”. Definition of insecurity is: uncertainty or anxiety about oneself; lack of confidence. I am quite confident in myself and confident in why I am not pleased with your company. Please do better MSI, your response and attack is a reflection of why I am not happy with your company. Your response is much like that of a bully. My review will NOT be removed.
Response from MSI Credit SolutionsJun 15, 2021
Aiysha shouldn't be able to write this review and it will be disputed and removed. Aiysha starting scores when she reached out to MSI were Transunion=610, Experian=612, Equifax= 637. As of 05/17/2021 her scores were Transunion=690, Experian=687, Equifax= 690. That is a total of 208 points! So Aiysha I am sorry to say but you are stating a false statement. The reason Aiysha wrote this bad review is because of INSECURITIES. Rick with KW reached out to Aiysha about helping her get prequalified for a home. When we got to the subject of money Aiysha was asked if she had saved up any money for her closing cost. Well she said she had not saved up anything $0.00. When Rick told her it was a sellers market and it would be difficult to compete in this market Aiysha got offended and started screaming and degrading Rick. Please be aware of this lady Aiysha McCarthy. If she gets offended by her insecurities for any reason she will lie and write a bad review about you and your company.Be aware of Aiysha McCarthy and take caution about doing business with her!
JJ
James J.
Pleased with my progress!
Vanica has been very helpful and has kept me informed. It’s definitely a process but so far so good!
Response from MSI Credit SolutionsJun 13, 2021
James I think there is some confusion. You have increased 144+ points and had several deletions. We will call you tomorrow to discuss.
Can you please remove this false review. Here are your before and after results. EQ was 402 now 482, EX was 463 now 481 and TU 446 now 492.
JA
Juan A M.
Happy dreaming in my good future good job friend
Happy dreaming in my good future
Thank you so much
Response from MSI Credit SolutionsJun 17, 2021
It has been an Immense pleasure serving you all through these months. If there is anything else I can do to assist, please don’t hesitate to ask.
BB
bruce B.
Good company to go to,seen results in a…
Good company to go to,seen results in a month,this company tops all others.
Response from MSI Credit SolutionsJun 17, 2021
Learning about the pleasant experience you had with our business was really confidence-boosting. Thank you for choosing MSI Credit Solutions.