MSI Credit Solutions leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report which results in an increase to your credit scores.
MSI Credit Solutions (msicredit.com) has 829 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
msicredit.com
Website
msicredit.com
Category
Credit & Debt Services
Location
Dallas, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
MSI has been an invaluable asset to both myself and my family. Their dedication and effort have been instrumental in guiding me towards a path where I can now fully concentrate on personal growth. The level of communication within MSI is exceptional, with frequent check-ins and clear explanations of future steps. I am forever grateful for their assistance and will remain a loyal customer for life.
Response from MSI Credit SolutionsJan 19, 2026
Thank you so much for your heartfelt words. We’re truly grateful to hear that MSI has made such a positive impact on you and your family. Our team is dedicated to providing personalized support and clear communication, so it’s wonderful to know that our efforts have helped you focus on your personal growth. We deeply value your loyalty and look forward to continuing to serve you in the future. If there’s anything more we can do, please don’t hesitate to reach out!
SP
Sara P.
MSI scammed me
MSI signed me up for credit monitoring services with a third party that has monthly fee for $29.99 during the consultation call without my consent or even disclosing what they were doing it. IdentityIQ is the third party and is familiar with how MSI uses them to get a cheap credit report through their $1 promotional deal because MSI does not have the credentials to pull credit reports on their own. I suspect they are affiliated and run the scam together, but I cannot prove it. Thankfully I saw the email confirmation and scrolled to the small print to see he had signed me up for a monthly service. When I asked him (Rick) about it, he told me I was rude for interrupting him because he was just about to tell me about it, AFTER he signed me up. I now have to use credit monitoring through another company because I stupidly gave MSI answers to security questions that would give them access to do anything with my credit, just like they did with IdenityIQ.
DO NOT TRUST THIS COMPANY. Read all of the reviews. They offer promotions if you agree to write a good review, that is why they have so many. Read the 1 and 2 stars with the folks who signed up and had really bad experiences. Jump to June 2021 one-star reviews and you will see how unprofessional they are. One lady left a bad review, and, in their response, they put her information on blast, publicly posting her credit scores and calling her insecure. I would not have believed a claim they did this, but look for yourself, MSI themselves posted that about her. Shameful.
Response from MSI Credit SolutionsJan 19, 2026
Hello,
We take feedback seriously and appreciate the opportunity to clarify the points raised.
MSI Credit Solutions does not enroll clients in third-party credit monitoring services without disclosure or consent. During consultations, clients are informed that credit monitoring is required to track progress, and IdentityIQ is presented as an optional third-party service commonly used in the industry. Enrollment requires client authorization, and clients may cancel directly with the monitoring provider at any time.
Any information shared during the onboarding process is used solely to review credit reports and explain the credit repair process. MSI cannot open accounts, change personal information, or take actions on behalf of clients without written authorization.
Regarding the interaction mentioned, we regret that the client felt uncomfortable or misunderstood during the consultation. This is not the experience we aim to provide, and professionalism is always expected from our team. We would welcome the opportunity to review this internally if the client contacts us directly.
Additionally, MSI Credit Solutions does not offer incentives in exchange for positive reviews, nor do we engage in posting sensitive personal or credit information in public responses. Client privacy is a priority, and we take data protection seriously.
We understand that credit repair can be a frustrating process, and we are always open to constructive dialogue. We invite the client to contact our Customer Care Team directly at 214 888 4990 so we may review their concerns and address any outstanding questions.
Sincerely,
MSI Credit Solutions Team
EC
Ely C.
Over all great customer service and…
Over all great customer service and very helpful! Ethan P. was able to explain everything with great detail to better understand!
Response from MSI Credit SolutionsJan 15, 2026
Thank you so much for your kind feedback! We're delighted to hear that you had a great experience and that Ethan was able to provide clear and helpful explanations. Customer satisfaction is our top priority, and your words truly motivate us. If you need any further assistance, please feel free to reach out. We appreciate your trust and look forward to continuing to serve you!
PA
Patrick
Wonderful & Helpful
Just started the program and Ethan has been nothing short of amazing with the details and what to expect going in. I truly appreciate amazing customer service and he and the team have done just that! Thank you!
Response from MSI Credit SolutionsJan 15, 2026
Thank you so much for your kind words! We're thrilled to hear that Ethan provided you with a wonderful experience and that you're pleased with our service. Our team is dedicated to supporting you every step of the way, and your appreciation truly means a lot to us. If you ever need anything else, please don't hesitate to reach out. Welcome aboard, and thank you for trusting us!
GE
Gerardo
100% recommend MSI Credit Sol.
It’s been roughly 3-4months and my credit score has gone up 50-60pts. It’s amazing what they can do in such a short amount of time. I definitely recommend MSI credit solutions. I’ve been working with Rick since day one and he’s just been on it!
Response from MSI Credit SolutionsJan 14, 2026
Thank you so much for your kind words and for recommending MSI Credit Solutions! We're thrilled to hear about your credit score improvement and that you've had a great experience working with Rick. Your success is our priority, and we're here to support you every step of the way. Congratulations on your progress!
SM
Shaneace M.
Martin Hernandez is Great to work with
Martin Hernandez is Great to work with! Extremely helpful . I’ve been seeing good progress so far.
Response from MSI Credit SolutionsJan 13, 2026
Thank you so much for your kind words! We're thrilled to hear that Martin was able to assist you effectively. We pride ourselves on providing helpful support and clear communication, and it's wonderful to know that's reflected in your experience. If you ever need further assistance, we're here to help. Wishing you continued success on your credit journey!
AP
Adrianna P.
Ethan Pullman did an excellent job…
Ethan Pullman did an excellent job explaining the process for improving my husband’s credit score. He was patient, knowledgeable, and thorough in answering all of my questions. I initially discovered him through a TikTok livestream, where his professionalism, motivation, and expertise gave me the confidence to take the first step and contact MSI. I truly appreciate both Ethan and the entire MSI team for their support.
Response from MSI Credit SolutionsJan 7, 2026
Thank you so much for your kind words! We're thrilled to hear that Ethan provided thorough, patient, and knowledgeable support throughout your husband's credit improvement journey. We're proud of Ethan's dedication and are glad his professionalism and expertise inspired you to take the first step. We'll be sure to pass along your appreciation to Ethan and the entire MSI team. If you ever need further assistance, we're always here to support you!
DF
Douglas F.
Mr. Garza’s performance
Mr. Garza was extremely helpful with getting my documents and strategy together for my return to the services of the company. Very professional, very explanatory, and very accommodating. Give this man promotion and a raise.
Response from MSI Credit SolutionsJan 6, 2026
Thank you so much for your kind words! We're thrilled to hear that Mr. Garza provided such helpful, professional, and accommodating service. We'll be sure to pass along your praise; he truly deserves it! If you need any further assistance, we're always here to help. Wishing you continued success!
